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Receptionist/Administrator

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Oxford Health NHS Foundation Trust

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Oxford

AI generated summary

  • You should provide effective reception and admin support, manage appointments, assist patients, and uphold our values of caring, safety, and excellence. Previous applicants need not apply.
  • You will provide reception and administrative support, manage patient appointments, address queries, and ensure service standards are met in the department.

Requirements

  • Previous applicants need not apply.
  • To provide professional, effective and efficient reception and administrative support to all staff working within the department using agreed processes and procedures to ensure the service standards are achieved.
  • To be the first point of contact for patients and referring partners within Murray House Directorate Hub, managing appointments and queries, assisting where necessary and ensuring the priorities of the team are delivered effectively.
  • As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset.
  • Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
  • Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
  • Our values are: “Caring, safe and excellent”

Responsibilities

  • To provide professional, effective and efficient reception and administrative support to all staff working within the department using agreed processes and procedures to ensure the service standards are achieved.
  • To be the first point of contact for patients and referring partners within Murray House Directorate Hub, managing appointments and queries, assisting where necessary and ensuring the priorities of the team are delivered effectively.

FAQs

What are the working hours for the Receptionist/Administrator role?

The position is a full-time role working 37.5 hours per week, covering the hours of 08:00–18:00 each day with shifts patterned to cover these hours.

Where is Murray House located?

Murray House is located at Jordan Hill Business Park, North Oxford, OX2 8TA.

Is there onsite parking available for staff?

No, there is no onsite parking available for staff.

What are the main responsibilities of the Receptionist/Administrator?

The main responsibilities include providing professional reception and administrative support, managing appointments and queries, and being the first point of contact for patients and referring partners within Murray House.

What should applicants include in their supporting statement?

Applicants should tailor their supporting statement to the role they are applying for, addressing the essential criteria outlined in the job description.

What benefits does Oxford Health offer?

Oxford Health offers benefits such as excellent career progression opportunities, tailored learning and development, 27 days of annual leave plus bank holidays, NHS discounts, pension scheme, lease car scheme, cycle to work scheme, employee assistance programme, and more.

Who can I contact for further details or to arrange an informal visit?

You can contact Katie Lennon, the Operational Support Manager, at katie.lennon@oxfordhealth.nhs.uk or call 07443 747670 for further details or to arrange an informal visit.

Are previous applicants allowed to apply for this position?

No, previous applicants need not apply.

What type of services will the Receptionist/Administrator be supporting?

The Receptionist/Administrator will be supporting various clinical services in the building, including specialist dentistry, podiatry, and 0-19 Children’s Services.

What is the mission of Oxford Health?

Oxford Health's vision is that no matter who you are or where you are, you will receive "Outstanding care delivered by an outstanding team."

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Oxford Health NHS Foundation Trust

Providing mental and community health services to a population of 2.5 million people across Bucks, Oxon, Wilts and BaNES

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible. As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare. In Oxfordshire we are the main provider of community health services and deliver these in a range of community and inpatient settings, including eight community hospitals. Our mental health teams provide a range of specialist healthcare in the community and from inpatient settings across the geographic areas of Milton Keynes, Buckinghamshire, Oxfordshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES). We also provide a range of specialised health services that include forensic mental health and eating disorder services across a wider geographic area including support for patients in Berkshire and from Wales.