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Receptionist / Administrator - Alderley Park

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Bruntwood

24d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Facilities Management
  • Chester

AI generated summary

  • You need a can-do attitude, admin experience, attention to detail, excellent communication skills, and a drive to exceed customer expectations in a dynamic environment.
  • You will manage admin tasks, greet visitors, support events, facilitate customer viewings, maintain facilities, update systems, engage with teams, and promote workplace wellbeing.

Requirements

  • You must have a can do attitude and be able to step up to the challenges of working in a fast paced, dynamic and developing organisation.
  • Admin experience is a must, as you will be managing our enquiries mailbox or facilities management desk on a daily basis
  • We are looking for curious and interesting people, with high attention to detail and a drive to go over and above for customers - motivation and a positive attitude are key to this role
  • You will be an excellent communicator, bringing your personality to work and interacting with people on a human level

Responsibilities

  • Manage and coordinate the administrative active function for our Facilities Management service
  • Playing a pivotal part in ensuring our facilities and repair jobs are managed through the systems for our customers
  • To be the first point of contact for all customers and visitors in the building
  • Support and facilitate events and meetings within the building
  • Facilitate new customer viewings to support the sales process
  • Host the meeting rooms, co working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable
  • Collate all customer intelligence and update systems accordingly to support sales and retention
  • Working as part of a wider team, engage with your customers, colleagues, management team and other departments within Bruntwood
  • Be a role model to promote wellbeing in the workplace
  • You will have a focus on continuous improvement making sure that we add value, save time and make things simple for the customer

FAQs

What are the working hours for the Receptionist / Administrator role?

The working hours for this role are Monday to Friday, 40 hours per week.

Where is the job located?

The job is located at Alderley Park, specifically in the Mereside building.

What kind of experience is required for this position?

Admin experience is a must, as candidates will be managing enquiries and the facilities management desk on a daily basis.

Will I be the first point of contact for customers and visitors?

Yes, this role requires you to be the first point of contact for all customers and visitors in the building.

What type of tasks will I be responsible for in this role?

You will manage administrative functions, coordinate facilities and repair jobs, support events and meetings, facilitate customer viewings, and maintain high standards in communal amenities.

What qualities are you looking for in applicants?

We are looking for candidates with a can-do attitude, attention to detail, strong motivation, excellent communication skills, and a positive demeanor.

What benefits are offered with this role?

Benefits include 28 days of holiday plus your birthday off, healthcare cash plan, life assurance, up to 8% matched pension scheme, and various discounts among others.

Are there opportunities for personal development?

Yes, there are opportunities for progression within the company and interest-free learning loans to help develop new skills.

Does Bruntwood support charitable initiatives?

Yes, Bruntwood is committed to giving back, with the Oglesby Charitable Trust donating over £25 million to various causes since 2001.

Will adjustments be made during the interview process if needed?

Yes, adjustments will be made as needed, and candidates are encouraged to highlight any requirements in their application.

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Bruntwood

💡 Creating Thriving Cities: Workspace | Laboratories | Retail | Leisure

Real Estate
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Workspace | Laboratories | Retail | Leisure We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.