FAQs
What is the job title for this position?
The job title for this position is Receptionist for Family Medicine and Urgent Care at Eagle Mountain.
What are the primary responsibilities of the receptionist?
The primary responsibilities include taking incoming calls, scheduling appointments, greeting patients, registering, taking payments, handling phone and computer tasks such as refill requests and patient concerns.
Is prior experience required for this position?
Yes, front desk experience is required, with medical office front desk experience preferred.
What are the required qualifications for the receptionist position?
Excellent customer service skills, a happy demeanor both in-person and on the phone, strong written and verbal communication skills, and candidates must be at least 18 years old.
What are the working hours for this position?
The office is open Monday to Saturday from 8 AM to 8 PM, and shifts will vary.
Is it necessary to be a team player in this role?
Yes, being a team player and working well with others while also managing individual responsibilities with self-motivation is essential.
What kind of environment will the receptionist be working in?
The receptionist will be working in a busy office atmosphere that requires the ability to handle pressure while providing courteous customer service.
What qualities are important for this receptionist position?
Important qualities include a pleasant and professional demeanor, excellent customer service skills, and strong communication abilities.
