Recruitment Advisor

Central and North West London NHS Foundation Trust

Jul 30, 2024

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
London

Requirements

Education & Qualifications
Passes in English and Maths GCSE (or equivalent) or RSA/NVQ III or equivalent of qualification or relevant experience
Completed secondary education
Evidence of ongoing commitment to continuing professional development
Desirable criteria
Certificate in Personnel Practice (CCP)
Experience
Significant administrative, secretarial and/or customer service experience
Substantial recent experience of working in an NHS Recruitment setting
Experience of co-ordinating a wide range and high volume of activities within a large multi-skilled organisation
Practical experience and current knowledge of recruitment and selection practices and current legislation
Experience of engaging and communicating effectively with people at all levels
Desirable criteria
Experience of working in an NHS Recruitment setting
Skills, Knowledge & Abilities
IT literate with ability to use electronic resourcing solutions and databases
Good verbal/written communication skills and a clear understanding and awareness of protocol when dealing with individuals at various levels in organisations
Able to demonstrate good customer care skills, with knowledge of customer requirements and how to meet their needs
Ability to maintain confidentiality and represent the professional face of the recruitment function both internally and externally, dealing with any conflict in an appropriate manner
Well developed organisational and influencing skills
Ability to use own initiative, prioritise own workload and work to tight deadlines
Ability to work within the Recruitment & Selection Policy and process to drive through change and impart knowledge
A proven track record in developing a role and improving the service offered
Desirable criteria
Knowledge/understanding of employment law issues
Usage and understanding of recruitment systems including Trac, NHS Jobs and ESR
Attitudes and Aptitudes
Highly motivated and enthusiastic to learn/develop further
Flexible and organised approach to handling a varying workload
Ability to work autonomously with minimum supervision, using tact and diplomacy
Able to build good working relationships as part of a team
To understand the importance of information governance and adhere to Trust policy in relation to this
Other
The ability to understand and implement Equal Opportunities/employment legislation within the recruitment and selection function (including DDA), DBS and associated processes and immigration roles
Ability to travel to other sites within the Trust and appointments off site

Responsibilities

- With the support and guidance of the Recruitment Manager, Recruitment Partners and Recruitment Team Leaders, provide a holistic, high quality and professional first class recruitment service to recruiting managers, employees and candidates.
- To provide a comprehensive Recruitment service for the Trust, ensuring that all legal requirements and HR best practice as outlined in Trust policies, procedures and relevant NHS guidance and legislation are adhered to at all times. Provide expertise and guidance to recruiting managers in specific recruitment activities.
- To ensure a timely and efficient service is provided to all customers, by maintaining good practices and ensuring excellent communication and working relationships.
- To provide an efficient and effective pre-employment process, undertaking all relevant pre-employment checks for appointed candidates, including all relevant correspondence.
- To fully utilise the electronic systems in place for this role as a method of communication and audit.
- To support recruitment training as required.
- Manage the offer stage for appointed candidates, ensuring best practice is adhered to with regard to deadlines, Trust recruitment and selection process & policy and employment law.
- Check appointment details against Trust policies including Agenda for Change, raising any concerns with the appointing manager and then escalating to Recruitment Team Leader as appropriate.
- Update recruitment systems with all necessary information prior to the conditional offer being issued.
- Preparing and issuing all recruitment paperwork, ensuring the recruitment SLA’s are met.
- Identify the appropriate pre-employment checks for the candidate and commence those checks. Recording all returned information on recruitment systems. Pre-employment checks are currently conducted in line with NHS Employers six employment standards; Identity, Right to work, Registration and qualification, Employment History and References, DBS checks, Occupational Health.
- Conduct pre-employment meetings for all new starters.
- Ensure recruitment and tracking systems are kept updated at all times as a method of communication with colleagues and for the Recruitment Team Leaders & Senior Managers to provide reports & perform audit checks.
- Administer applications for Certificate of Sponsorship and update ESR with details of the CoS.
- Complete the integrated Registration Authority checks for relevant candidates, inputting the mandatory checks on ESR and liaising with the RA team where necessary.
- Record all appropriate information on to the Electronic Staff Record, forwarding to the Trust’s payroll provider relevant papers and preparing an electronic personnel file on EDM.
- Ensure starting salaries are set in accordance with Agenda for Change and Trust policy, advising recruiting managers and escalating cases to the Recruitment Team Leader and Manager where necessary.
- Prepare and issue appointment documentation including appointment forms, employment contract etc.
- Resolve issues arising from offers and/or contracts of employment.
- Deal with all recruitment queries appropriately according to the nature of the enquiry.
- To adhere to any reasonable management request act in the absence of the Line Management as and when required.
- Ensure all post to the office is opened on a daily basis.
- Answer telephone calls to the office within Service Level agreement timescales and deal with in an appropriate manner.
- Contribute to monthly KPI reporting as directed by the Recruitment Team Leader and Manager.
- To contribute to the production of data relating to pre-employment activity as requested and appropriate to inform on current recruitment trends by division.
- To sit on interview panels as a panel member or HR observer where requested by the Recruitment Team Leaders and Manager.

FAQs

What is the main purpose of the Recruitment Advisor role?

The main purpose of the Recruitment Advisor role is to provide a high-quality recruitment service to candidates and recruiting managers, ensuring that the Trust fills its vacancies quickly, fairly, and effectively while adhering to legal requirements and HR best practices.

What are the typical working days and location for this job?

The role will be based at Argo House, London, every Monday, Tuesday, and Thursday, with Wednesdays and Fridays working from home. You may occasionally be required to attend the office or recruitment events depending on service demand.

What qualifications are required for this position?

Essential qualifications include passes in English and Maths GCSE (or equivalent), completion of secondary education, and evidence of ongoing commitment to continuing professional development. A Certificate in Personnel Practice (CCP) is desirable.

What previous experience is necessary for this role?

Candidates must have substantial recent experience working in an NHS Recruitment setting, significant administrative or customer service experience, and practical knowledge of recruitment and selection practices, including current legislation.

What kind of skills are important for the Recruitment Advisor position?

Important skills include IT literacy, strong verbal and written communication, excellent customer care, well-developed organizational and influencing skills, and the ability to work autonomously while managing and prioritizing a varied workload.

Will I be involved in interactions with candidates?

Yes, as a Recruitment Advisor, you will be interacting with candidates by managing offer stages, conducting pre-employment checks, and providing support throughout the recruitment process.

What pre-employment checks will I be responsible for?

You will be responsible for undertaking all relevant pre-employment checks for appointed candidates, including checks related to identity, right to work, registration and qualification, employment history and references, DBS checks, and occupational health.

What is the interview process for this position?

The interview date for this position is scheduled for the week commencing 19th August 2024. Specific details regarding the interview process will be communicated to candidates who are shortlisted.

What are the key performance indicators (KPIs) associated with this role?

Key performance indicators (KPIs) include maintaining a timely and efficient recruitment service, adhering to specified service level agreements (SLAs) for recruitment paperwork, and contributing to monthly KPI reporting as directed by the Recruitment Team Leader and Manager.

Is travel required for this position?

Yes, you may need to travel to other sites within the Trust and to off-site appointments as required by the needs of the role.

How does this role contribute to the organization's goals?

The Recruitment Advisor plays a crucial role in ensuring the Trust can fill its vacancies effectively and efficiently, contributing to the overall quality of services provided to patients and service users, while aligning with legal and best practice standards.

Central and North West London NHS Foundation Trust

There's a place for you at CNWL.

Science & Healthcare

Industry

1001-5000

Employees

Mission & Purpose

Central and North West London NHS Foundation Trust (CNWL) has almost 6,550 staff providing integrated healthcare to a third of London's population, Milton Keynes, Surrey and areas beyond. We provide a wide range of services to treat people with a a variety of health needs, including common physical health problems, long-term conditions, mental health, learning disabilities, eating disorders, addictions and sexual health. We are here to provide support for people through every stage of life. Our catchment area covers a range of vibrant and diverse communities, with over 100 first languages spoken, ranging from areas of deprivation to areas of affluence. We are committed to providing services that need the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.