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Regional Account Executive

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Bristol
    Remote

AI generated summary

  • You must have a full UK driving licence, be willing to travel, have face-to-face customer service experience, communicate well, be professional, and show an entrepreneurial spirit.
  • You will engage with residents, build community interest, attend events, manage outreach activities, and dedicate time monthly for planning to enhance regional engagement and sales efforts.

Requirements

  • Full UK Driving Licence
  • Be willing to travel outside of your region when required
  • Experience working in a face-to-face Customer Service environment
  • Entrepreneurial approach with a can-do attitude
  • Professional with experience working with multiple different stakeholders
  • Excellent communication and external-facing skills

Responsibilities

  • In this role, you’ll be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities.
  • You’ll connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results.
  • You’ll spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities.
  • One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
  • Most of your time will be spent in the field supporting local activity and engagement.
  • On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu.
  • Regular event attendance, local outreach and community initiatives.
  • Flexibility required to support regional priorities.

FAQs

What is the basic salary for the Regional Account Executive position?

The basic salary for the Regional Account Executive position is £26,640, with the potential to earn an additional £10,000 OTE (On-Target Earnings).

What are the primary responsibilities of the Regional Account Executive?

The Regional Account Executive will be responsible for driving regional awareness, engaging with residents, building local relationships, and creating a high-quality prospect pipeline to support sales teams.

What does a typical workweek look like for this role?

The typical workweek is 37.5 hours across five days, primarily spent in the field engaging with the community, with one day each month allocated for planning and administrative tasks.

What type of training is provided for new hires?

New hires will undergo two weeks of full-time training, covering product knowledge and systems, from Monday to Friday, 9:00 am to 5:00 pm.

Is travel required for the Regional Account Executive position?

Yes, travel is required within the assigned region, and there may be occasions where travel outside the region is necessary.

What qualifications are needed to apply for this position?

Applicants must have a full UK driving licence, be willing to travel outside of their region when required, and have experience working in a face-to-face customer service environment.

What additional benefits are offered besides salary?

Benefits include private BUPA medical cover, healthcare plan, critical illness insurance, industry-leading family leave policies, 25 days of holiday plus bank holidays, a pension scheme with up to 10% match, and a hybrid company car.

How can candidates apply for this position?

Candidates can apply online and are required to complete a video interview. If successful, they will have a recruiter call followed by a virtual competency interview.

Are there any flexibility requirements for this role?

Yes, flexibility is required to support regional priorities and may include working weekends or attending events outside typical working hours.

What kind of work environment can I expect in this role?

The role is field-based, focused on direct engagement with customers and communities, requiring good communication skills and the ability to work independently.

Virgin Media O2 has arrived and we’re here to upgrade the nation.

Telecommunications
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

We’re Virgin Media O2 and we’re here to upgrade the UK. Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds. We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK. We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.

Culture & Values

  • Brave: We believe in leaning into challenge

    Taking accountability to deliver results and solving problems with a can-do attitude.

  • Real: We believe in transparency

    Connecting our customers to our purpose in everything we do. Doing what we say we will, telling it straight and giving everyone a voice.

  • Together: We believe in high performing team play

    Working together to deliver results in an inclusive environment, placing the customer first in everything we do.

Benefits

  • Comprehensive health plans and critical illness cover

  • Epic employee discounts

  • Pioneering family-friendly policies

  • Five days paid volunteering leave

  • Income protection

  • Birthday day-off