Logo of Huzzle

Regional Account Executive

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You need a full UK driving licence, face-to-face customer service experience, strong communication skills, and an entrepreneurial attitude. Flexibility to travel is essential.
  • You will drive regional awareness, engage with residents, attend events, and build a prospect pipeline while spending time in the field and dedicating one day a month for planning and admin.

Requirements

  • Full UK Driving Licence
  • Be willing to travel outside of your region when required
  • Experience working in a face-to-face Customer Service environment
  • Entrepreneurial approach with a can-do attitude
  • Professional with experience working with multiple different stakeholders
  • Excellent communication and external-facing skills

Responsibilities

  • In this role, you’ll be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities.
  • You’ll connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results.
  • You’ll spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities.
  • One day each month will be dedicated to planning, admin and refining your approach to maximise impact.
  • Most of your time will be spent in the field supporting local activity and engagement.
  • On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu.
  • Regular event attendance, local outreach and community initiatives.
  • Flexibility required to support regional priorities.

FAQs

What is the basic salary for the Regional Account Executive position?

The basic salary for the Regional Account Executive position is £26,640.

What is the On-Target Earnings (OTE) for this role?

The On-Target Earnings (OTE) for this role is £10,000.

What are the typical working hours for this job?

The typical working hours for this job are 37.5 hours per week, with shifts generally running from 9:00 am to 5:30 pm.

Is this role field-based?

Yes, this is a field-based role focused on direct engagement with customers and communities in the assigned region.

Will there be training provided for this role?

Yes, there will be two weeks of full-time training covering product knowledge and systems.

Do I need a driving license for this position?

Yes, a full UK driving license is required.

Will I have to work on weekends?

Yes, you must be able to work weekends when required.

Are there additional benefits provided with this role?

Yes, benefits include private BUPA medical cover, healthcare plan, industry-leading family leave policies, 25 days' holiday plus bank holidays, a pension scheme, and a hybrid company car.

What kind of work environment should I expect in this role?

You should expect a proactive, face-to-face customer service environment, engaging directly with residents and local communities.

What type of experience is required for this position?

Experience working in a face-to-face customer service environment is required.

Is there flexibility in the schedule for this role?

Yes, flexibility is required to support regional priorities and local initiatives.

How do I apply for this position?

You can apply online and complete a video interview; if successful, you will have a recruiter call followed by a virtual competency interview.

Can I request adjustments during the application process?

Yes, you can let us know if you need any adjustments along the way, as your experience matters.

Virgin Media O2 has arrived and we’re here to upgrade the nation.

Telecommunications
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

We’re Virgin Media O2 and we’re here to upgrade the UK. Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds. We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK. We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.

Culture & Values

  • Brave: We believe in leaning into challenge

    Taking accountability to deliver results and solving problems with a can-do attitude.

  • Real: We believe in transparency

    Connecting our customers to our purpose in everything we do. Doing what we say we will, telling it straight and giving everyone a voice.

  • Together: We believe in high performing team play

    Working together to deliver results in an inclusive environment, placing the customer first in everything we do.

Benefits

  • Comprehensive health plans and critical illness cover

  • Epic employee discounts

  • Pioneering family-friendly policies

  • Five days paid volunteering leave

  • Income protection

  • Birthday day-off