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Regional Business Sales Professional

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EE

Today

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You must have proven sales experience in B2C/B2B, telecoms knowledge, strong communication, negotiation skills, and a focus on customer solutions and achieving targets.
  • You will drive sales, manage customer relationships, identify prospects, align with KPIs, and collaborate with stakeholders while ensuring compliance with policies and timelines.

Requirements

  • Have demonstrable experience within a highly successful direct sales role in a B2C or B2B marketplace in a role that is primarily focused on new acquisition
  • Have experience in the telecoms fixed and mobile industry, preferably within a retail based environment
  • Focus on solutions to meet customer needs
  • Have bags of commercial acumen; ability to stay within an investment framework and drive profitability for BT
  • Be able to plan and organise own schedule to ensure all daily and weekly activities are completed to a high standard
  • Work collaboratively; internally and externally
  • Have brilliant communication skills; listening to customer needs and articulating best solution
  • Able to influence at multiple stakeholder levels to drive Enterprise agenda
  • Be results driven individual; focused on achieving monthly targets and driving success
  • Have experience of negotiating commercial contracts

Responsibilities

  • Be an ambassador for both EE and BT business in the external market and with internal stakeholders.
  • Demonstrate best in class sales behaviours and deliver excellent customer experience results in line with KPIs and SLAs.
  • Achieve monthly and quarterly targets based on four main main KPI’s on EE mobile Volume, fixed broadband volume, EE mobile upgrade volume and overall value in an easy to do business way.
  • Identify, nurture and win sales through sustained prospecting activity including multiple campaign sources.
  • Fully understand the prospective business, their buying and decision making processes, as well as developing effective relationships with key contacts of the account.
  • Seek to grow existing customer relationships and account size, through in-life health checks and resign activity.
  • Take a proactive and organised approach to managing own resources, appointments and customer visits to meet business and customer expectations.
  • Ensure that all warm customer leads are handled within agreed SLAs and timelines in line with business rules. Maintain a high awareness and knowledge of the SoHo/SME local market, including industry, competitors and telecoms and evolving internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.
  • Establish relationships and partnerships with external networking bodies, through LinkedIn, Chamber of Commerce or local council initiatives.
  • Develop and maintain effective relationships with peers within the host store and region; and regularly network with cross functional areas to enhance collaboration and productivity.
  • Operate within policy, commercial and contractual guidelines, making efficient and effective use of escalation routes.

FAQs

What is the job title for this position?

The job title is Regional Business Sales Professional.

Where is the job located?

The job is located at Oxford Street: 291, London, United Kingdom.

What salary can I expect for this role?

The salary for this role is £36,000 plus uncapped commission.

What are the main responsibilities of the Regional Business Sales Professional?

The main responsibilities include generating new business sales, achieving targets based on KPIs, nurturing customer relationships, managing resources effectively, and developing external partnerships.

What qualifications or experience do I need for this role?

You need demonstrable experience in a successful direct sales role in a B2C or B2B marketplace, preferably within the telecoms industry and a retail environment.

What skills are essential for this position?

Essential skills include strong communication, commercial acumen, the ability to influence stakeholders, organizational skills, and a results-driven mindset.

Is previous experience in negotiating commercial contracts preferred?

Yes, having experience in negotiating commercial contracts is preferred but not essential.

What benefits are offered to employees in this position?

Employees receive benefits such as 24/7 online GP access, market-leading paid carer’s leave, career development support, discounts on EE & BT products, and more.

What is the work environment like at EE?

The work environment at EE values resilience, supports growth, and celebrates success within a team-focused setting.

How can I apply for this position?

You can apply for this position by submitting your application through the provided channels on the job posting.

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EE

Telecommunications
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

EE is a leading digital communications company in the UK, providing mobile and broadband services. Their ultimate mission is to deliver the best network and outstanding service to keep customers connected to the things that matter most. EE aims to offer reliable, high-speed internet access and innovative mobile solutions, ensuring seamless connectivity and enhancing the digital lives of their customers across the country.