Registration/Scheduling Clerk, Orthopaedic Clinic

IWK Health Centre

Sep 7, 2024

Applications are closed

Job
Full-time
Entry, Junior, Mid & Senior Level
People, HR & Administration
Healthcare
Halifax

Requirements

- Minimum High School Diploma or G.E.D. required.
- Graduate from a recognized office administration diploma program preferred.
- Previous experience in a health care setting, an asset.
- Demonstrated accurate keyboarding and data entry skills, required. Testing may be conducted on short-listed candidates with results will be factored into the candidate's overall suitability for this position.
- Basic knowledge of computer programs, including email and MS Word, required.
- Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required (testing may be conducted).
- Demonstrated strong time management, analytical, and problem-solving skills required.
- Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
- Demonstrated ability to prioritize workloads required.
- Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
- Demonstrated high regard for quality, accuracy, and attention to detail required.
- Demonstrated ability to work well with others and in an interprofessional team required.
- Demonstrated flexibility to meet workload demands required.
- Excellent judgment and discretion in handling confidential and/or sensitive information required.
- Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset.
- Competency in other languages an asset.

Responsibilities

Registering patients for the Orthopaedic Clinics, greeting and directing clients
Making reminder phone calls to patients about upcoming clinic appointments
Scheduling new and follow-up patient appointments; coordinating with various Health Centre departments to book patient appointments
Answering phone calls, communicating messages and information accurately and appropriately, and redirecting inquiries accordingly
Participating in care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning
Accurately entering/revising patient information in CWS/Meditech
Completing various health forms
Maintaining adequate supplies and order as needed
Providing general support to clients and staff (e.g., requisitioning lab, DI tests/procedures, filing, photocopying, making telephone calls, workload data, etc.)
Other duties as required

FAQs

What is the position title for this job?

The position title is Registration/Scheduling Clerk in the Orthopaedic Clinic.

What is the type of employment for this position?

The type of employment is Permanent Hourly Part-Time (50% FTE).

Where is the job located?

The job is located in Halifax, Nova Scotia.

What are the working hours for the Registration/Scheduling Clerk?

The working hours are Monday to Friday, with 7.0-hour shifts, totaling 35 hours bi-weekly.

What qualifications are required for this position?

A minimum High School Diploma or G.E.D. is required, along with demonstrated skills in keyboarding, data entry, and a working knowledge of computer programs.

Is prior experience in a healthcare setting necessary?

Previous experience in a healthcare setting is preferred but not strictly required.

What is the compensation range for this role?

The compensation range is $22.894 - $24.8939 per hour.

When is the closing date for applications?

The closing date for applications is September 20, 2024, at 23:59 Atlantic Time.

Is the position unionized?

Yes, the position is part of the NSGEU Off & Cler, Admin Professionals Bargaining Unit.

Will IWK Health contact every applicant?

No, IWK Health will only contact applicants selected for an interview or testing.

What should I do if I require accommodation during the assessment process?

If you require accommodation during the assessment process, you should discuss your needs when invited to participate.

Are there opportunities for training and mentorship at IWK Health?

Yes, IWK Health focuses on training and mentorship opportunities for its employees.

Are applicants from diverse backgrounds encouraged to apply?

Yes, IWK Health welcomes applicants who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to support diversity in the workforce.

IWK Health Centre

Science & Healthcare

Industry

1001-5000

Employees

Mission & Purpose

IWK Health is an internationally recognized academic health sciences centre located in Halifax, NS dedicated to the highest standards of patient and family-centred care, research and education. The IWK is an integral part of the region’s communities, caring for a population of two million women, children, youth and families across Nova Scotia, Prince Edward Island and New Brunswick, and providing sub-specialty care to residents of Newfoundland & Labrador. As one of two provincial health authorities in Nova Scotia, the IWK is shaping, cultivating and stewarding the health agenda for families and has charted an ambitious course to world-class outcomes. MISSION: To passionately pursue a healthy future for women, children, youth and families VALUES: Safe, Compassionate Care through Leadership, Innovation, Integrity, and Partnerships