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Regulated Pharmacy Technician

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Shoppers Drug Mart

Feb 13

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Lethbridge
  • Quick Apply

AI generated summary

  • You must be registered with a provincial licensing college, hold a Pharmacy Technician diploma, have pharmacy experience, and possess strong organizational, problem-solving, and attention-to-detail skills.
  • You will greet customers, manage prescription orders, assist with billing, ensure accurate dispensing, refer inquiries to the pharmacist, and maintain confidentiality and documentation standards.

Requirements

  • Registered with the corresponding provincial licensing college
  • Diploma from a Pharmacy Technician College
  • Previous Pharmacy Experience preferred
  • Effective organizational skills, ability to multitask
  • Problem Solving Skills
  • Strong attention to detail

Responsibilities

  • Greet customer promptly and gather prescription information according to Standards
  • Perform duties in priority according to Role assigned on Role Assignment Schedule
  • Refer to the pharmacist all clinical inquiries
  • Accurate dispensing prescription medications
  • Third Party adjudication where required and necessary
  • Set realistic customer expectations as to wait times
  • Locate and cash out prescriptions and any ancillary items
  • Ensure customers requiring counseling are referred to the Pharmacist
  • Maintain and control the cash register in the dispensary
  • Adhere to all confidentiality and privacy requirements
  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  • Prepare and submit orders with the exception of, controlled drugs and narcotics
  • Adjudicate third party billing, online and manage manual Third-Party Accounts
  • Answer telephone and refer to a pharmacist when necessary
  • Manage incoming faxes according to Pharmacy Standards of Practice
  • Accurately file completed documentation as per Pharmacy Standards of Practice
  • Assist in prescription preparation to company’s standards and professional services
  • Data entry for new prescriptions, and managing refill request processing
  • Select medications to fill prescriptions according to Pharmacy Standards of Practice
  • Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems

FAQs

What are the main responsibilities of a Regulated Pharmacy Technician?

The main responsibilities include assisting with the technical functions of dispensing prescriptions, providing superior customer service, managing prescription workflows, and maintaining Pharmacy operations according to Standards of Practice.

What qualifications are required for this position?

Candidates must be registered with the corresponding provincial licensing college, hold a diploma from a Pharmacy Technician College, and previous pharmacy experience is preferred.

Is customer service an important part of this role?

Yes, delivering superior, timely, and pleasant service to customers is a core expectation of this role.

What type of pharmacy experience is preferred for this position?

Previous pharmacy experience is preferred, as it helps in understanding the workflows and customer service expectations within a pharmacy.

Will I be required to handle cash transactions?

Yes, you will need to maintain and control the cash register in the dispensary and locate and cash out prescriptions and any ancillary items.

Are there opportunities for flexible schedules in this role?

Yes, there are flexible and varied schedules offered to accommodate different availability.

Is ongoing training and learning offered to employees?

Yes, employees can benefit from online learning through the Academy, which supports professional development.

How does Shoppers Drug Mart support diversity in their hiring?

Associate Owners recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect this diversity in their hiring practices and store culture.

What is the company's stance on compliance with laws and ethical standards?

The company believes that compliance with laws is about doing the right thing and reinforces their expectations through their Code of Conduct.

Is there an accommodation policy for applicants with disabilities?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.