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Regulated Pharmacy Technician

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Shoppers Drug Mart

Aug 5, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Saskatoon
  • Quick Apply

AI generated summary

  • You must be registered with the provincial college, hold a pharmacy technician diploma, be injection certified, and have strong organizational, problem-solving, and attention to detail skills.
  • You will provide customer service, handle prescriptions, manage billing, assist with medication preparation, and maintain confidentiality while ensuring compliance with pharmacy standards.

Requirements

  • Registered with the corresponding provincial licensing college
  • Diploma from a Pharmacy Technician College
  • Previous Pharmacy Experience preferred
  • Effective organizational skills, ability to multitask
  • Problem Solving Skills
  • Strong attention to detail
  • MUST BE INJECTION CERTIFIED

Responsibilities

  • Customer Service
  • Greet customer promptly and gather prescription information according to Standards
  • Perform duties in priority according to Role assigned on Role Assignment Schedule
  • Refer to the pharmacist all clinical inquiries
  • Accurate dispensing prescription medications
  • Third Party adjudication where required and necessary
  • Set realistic customer expectations as to wait times
  • Locate and cash out prescriptions and any ancillary items
  • Ensure customers requiring counseling are referred to the Pharmacist
  • Maintain and control the cash register in the dispensary
  • Adhere to all confidentiality and privacy requirements
  • ADMINISTRATION:
  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  • Prepare and submit orders with the exception of, controlled drugs and narcotics
  • Adjudicate third party billing, online and manage manual Third-Party Accounts
  • Answer telephone and refer to a pharmacist when necessary
  • Manage incoming faxes according to Pharmacy Standards of Practice
  • Accurately file completed documentation as per Pharmacy Standards of Practice
  • PRESCRIPTION WORKFLOW:
  • Assist in prescription preparation to company’s standards and professional services
  • Data entry for new prescriptions, and managing refill request processing
  • Select medications to fill prescriptions according to Pharmacy Standards of Practice
  • Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems

FAQs

What are the primary responsibilities of a Regulated Pharmacy Technician?

The primary responsibilities include assisting with the dispensing of prescriptions, delivering pharmacy services, maintaining pharmacy operations, providing customer service, managing prescription workflow, and adhering to privacy and confidentiality requirements.

Is prior pharmacy experience required for this position?

Previous pharmacy experience is preferred but not necessarily a requirement for applying.

What qualifications are necessary to apply for the Regulated Pharmacy Technician position?

Applicants must be registered with the corresponding provincial licensing college, have a diploma from a Pharmacy Technician College, and be injection certified.

Will I be responsible for customer service in this role?

Yes, providing superior customer service is a significant aspect of the role, including greeting customers and assisting them with their prescription information.

Are there flexible work schedules available for this position?

Yes, there are flexible and varied schedules available for employees in this position.

What does the training process look like for newly hired pharmacy technicians?

Newly hired pharmacy technicians will have access to online learning through the Academy and will benefit from working under the guidance of experienced staff in a supportive environment.

Is this position part of a locally-owned or national chain pharmacy?

This position is within a locally owned and operated store that is part of the national Shoppers Drug Mart brand.

How does this position contribute to community service?

As a Regulated Pharmacy Technician, you will support health, beauty, and convenience services, helping to ensure that customers receive the care and assistance they need in their communities.

Is there support for employees with disabilities?

Yes, accommodation is available upon request for applicants and colleagues with disabilities.

What is expected regarding confidentiality in this role?

Employees are required to adhere to all confidentiality and privacy requirements when handling customer information and prescriptions.

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Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.