FAQs
What is the job title being offered?
The job title being offered is Reiseberater (m/w/d) at Flix.
Where is the position located?
The position is located in Hamburg.
What are the working hours for this role?
This role is a full-time position with 40 hours per week.
What type of work environment can I expect?
You can expect a stable work environment where you are valued and can make a significant impact.
What benefits does Flix offer?
Flix offers various benefits including paid training, 30 vacation days, discounts on travel, health sessions, and numerous learning opportunities.
What would be my main responsibilities in this role?
Your main responsibilities include advising customers, selling tickets, optimizing bus departure processes, coordinating passengers, and ensuring a positive customer experience.
What qualifications do I need to apply?
You should be friendly, reliable, service-oriented, have good PC skills, and possess very good German and basic English skills. Previous customer service experience is a plus.
Are there opportunities for professional development?
Yes, Flix provides extensive learning and development opportunities, including training programs and internal mentorship.
Does Flix have a diversity policy?
Yes, Flix promotes a diverse and inclusive work environment with an international and multicultural team.
Is previous experience in retail or customer service required?
While it is not required, previous experience in retail, at an airport, or in a customer-facing role is considered a strong advantage.
How can I apply for the position?
You can apply by following the application process outlined in the job posting.
Do you encourage applicants who do not meet all the qualifications?
Yes, Flix encourages applicants to apply even if they do not meet 100% of the qualifications, as they value diverse experiences and skills.