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Research Support Librarian

  • Job
    Full-time
    Mid & Senior Level
  • Research & Development
    Education & Teaching
  • London

AI generated summary

  • You need a postgraduate qualification in Librarianship, experience in user-focused services, knowledge of digital systems, and strong communication skills to build relationships effectively.
  • You will support researchers, manage collections, deliver literacy sessions, enhance digital services, and represent the organization at events while ensuring an exceptional researcher experience.

Requirements

  • A postgraduate professional qualification in Librarianship.
  • Demonstrable understanding of academic research processes and researcher needs.
  • Demonstrable experience developing and delivering user focused library or research support services.
  • Demonstrable knowledge of computerised information retrieval systems, digital library systems, digital scholarship of digital collections.
  • Experience building strong relationships with stakeholders and internal teams.
  • A proactive, positive approach with excellent communication and problem-solving skills.

Responsibilities

  • Supporting academic, personal, and commercial research
  • Improving access to physical and digital collections
  • Contributing to new digital scholarship services
  • Strengthening IWM’s research presence across the sector
  • Supporting the day-to-day running of the Research Room and delivering a first-class researcher experience
  • Helping researchers navigate IWM’s collections using print, digital and online resources
  • Developing and maintaining the Reference Library collection in line with IWM policies
  • Delivering information and digital literacy sessions to staff, scholars, and visiting researchers
  • Supporting the development of digital scholarship services and innovative, user focused systems
  • Creating and contributing content for IWM’s online presence, including blogs and social media
  • Providing mentoring and ‘on the job’ training support to the Apprentice Research Support Librarian
  • Benchmarking IWM’s services against other leading research organisations to ensure excellence
  • Working with colleagues across departments to improve understanding and use of research services
  • Supporting displays, events and public programming that promote the library and its collection
  • Representing IWM at professional groups, conferences, seminars and external networks as appropriate

FAQs

What are the main responsibilities of the Research Support Librarian?

The main responsibilities include supporting researchers, managing the Research Room, improving access to collections, developing digital scholarship services, delivering information literacy sessions, and mentoring the Apprentice Research Support Librarian.

What qualifications are required for this position?

A postgraduate professional qualification in Librarianship is required, alongside a demonstrable understanding of academic research processes and experience in developing user-focused library or research support services.

Is previous experience in a museum or cultural sector required?

While experience in the museum, cultural, or learning sectors is desirable, it is not explicitly required.

What kind of training or professional development opportunities are available?

The position supports professional growth by engaging in networks and contributing to conversations about the future of research services within the sector.

How is success measured in the first 6–12 months of the position?

Success is measured by the quality of service provided to researchers, increased visibility of the Reference Library and digital scholarship services, strong interdepartmental relationships, effective training and support delivery, and meaningful contributions to events and displays.

Will the Research Support Librarian work with external partners?

Yes, the role involves collaborating with external scholars, universities, and sector partners to maintain IWM's position as a leading research center.

What type of environment can I expect at IWM?

You can expect a collaborative, curious, and supportive environment where ideas are welcomed and learning is encouraged.

What kind of support is available for the Apprentice Research Support Librarian?

The Research Support Librarian will provide mentoring and 'on-the-job' training to the Apprentice Research Support Librarian.

Are there opportunities to create content for IWM's online presence?

Yes, the Research Support Librarian will contribute content for IWM’s online presence, including blogs and social media.

Will I be involved in public events and programming?

Yes, the role includes supporting displays, events, and public programming that promote the library and its collections.

See war through the eyes of the people who lived it. Be moved. Be inspired. Be transformed.

Travel & Leisure
Industry
501-1000
Employees
1917
Founded Year

Mission & Purpose

IWM (Imperial War Museums) tells the story of people who have lived, fought and died in conflicts involving Britain and the Commonwealth from the First World War to the present day. Using its unique collections, IWM explores the causes of war and its impact on people’s lives, engaging audiences worldwide through its website, digital resources and across its five branches - IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast.