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Restaurant Team Member (New Queensway Restaurant!)

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have a passion for Italian cuisine, strong communication skills, and the ability to thrive in a fast-paced environment. Flexibility for various shifts is essential. Experience in food service is a plus!
  • You will welcome customers, manage orders, prepare dishes, maintain cleanliness, monitor supplies, ensure safety, and collaborate with teammates for a positive dining experience.

Requirements

  • Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters.
  • Enthusiasm for learning about our menu and sharing that knowledge with customers.
  • Excellent communication and people skills.
  • Ability to thrive in a fast-paced environment and juggle multiple tasks with grace.
  • A positive attitude, reliability, and a strong sense of teamwork.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for.
  • … If you dream in pasta shapes, you're in the right place.

Responsibilities

  • Welcome each customer with genuine warmth and enthusiasm.
  • Help customers explore our menu, offering personalised recommendations and answering any questions with passion.
  • Handle orders swiftly and accurately, ensuring a smooth and enjoyable experience for every guest.
  • Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs.
  • Be part of the magic in the kitchen, preparing pasta dishes that look as good as they taste.
  • Follow our treasured recipes and techniques to ensure every dish meets our high standards.
  • Keep your workspace clean, organised, and buzzing with energy.
  • Keep an eye on our ingredient supplies and let the shift manager know if we’re running low on anything essential.
  • Make sure the dining area is always inviting and immaculate.
  • Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment.
  • Follow all health and safety guidelines to keep both customers and colleagues safe.
  • Pitch in with cleaning tasks when needed.
  • Work closely with your teammates to ensure everything runs smoothly.
  • Take part in team meetings and training sessions, bringing your ideas and enthusiasm.
  • Support your colleagues, especially during busy times, and be willing to take on additional tasks as required.

FAQs

What are the working hours for this position?

The restaurant is open Monday to Thursday from 11am to 11:30pm, Friday from 11am to 12am, and Sunday from 11am to 10:30pm.

Is previous experience in customer service required for this role?

While experience in customer service or food service is a plus, a passion for Italian cuisine is what truly matters.

What benefits do employees receive?

Employees receive a competitive salary, 28 days of holiday (inclusive of bank holidays), and complementary staff food and drinks while on shift.

Will I have the opportunity for career growth?

Yes, as a part of a growing business with bold plans for expansion, there will be fantastic opportunities for you to build a rewarding career with us.

Are both full-time and part-time roles available?

Yes, we are offering both full-time and part-time roles at the new Queensway restaurant.

Is there a dress code for team members?

While a specific dress code is not mentioned, we encourage team members to wear a friendly and approachable demeanor that matches the charming and positive atmosphere of the restaurant.

What should I do if I run low on ingredient supplies?

You should inform the shift manager if we’re running low on any essential ingredient supplies.

What kind of training will I receive?

You will participate in team meetings and training sessions where you can bring your ideas, enthusiasm, and learn about our menu and cooking techniques.

Is flexibility in scheduling required?

Yes, flexibility to work various shifts, including evenings, weekends, and holidays, is required.

How can I apply for this job?

You can apply by submitting your application through the designated channels provided in the job posting.

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.