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Retail Assistant / Dependiente/a

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Primark

Jan 21, 2025

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Madrid

Requirements

  • • Pasión por el trato con otras personas y por crear experiencias increíbles.
  • • Honestidad, buena comunicación y capacidad para escuchar, compartir ideas e implicarse cuando sea necesario.
  • • Buena capacidad de organización y atención a los detalles.
  • • Trabajo en equipo, un alto grado de motivación, una actitud positiva y ganas de aprender.
  • • Interés por la moda y las últimas tendencias.
  • • Idealmente, experiencia profesional en un entorno de retail muy dinámico.
  • • Valoramos los idiomas que conozcas, incluyendo la lengua de signos.

Responsibilities

  • Proporcionar a los clientes una experiencia increíble, respondiendo a sus consultas sobre tallas o estilos, compras o devoluciones.
  • Preparar la sala de ventas, reponer las estanterías, organizar los probadores y exponer las últimas tendencias, además de mantener el almacén ordenado y bien organizado.
  • Ofrecer una experiencia rápida, amable y eficiente en las cajas, gestionando consultas, anulaciones y devoluciones de los clientes.
  • Recibir, procesar y comprobar las nuevas entregas. Llevar los productos a la sala de ventas y asegurarte de que tienen el precio correcto, siempre garantizando que cumplimos nuestros elevados estándares.

FAQs

What are the working hours for a Retail Assistant at Primark?

The average working hours are 12 hours per week, with shifts typically scheduled in the afternoon from 15:00 to 00:00 hours.

What benefits do Retail Assistants receive?

Retail Assistants enjoy several benefits including flexible working hours, continuous shifts, employee discounts on products, and opportunities for national and international career advancements.

Is experience in retail required for this position?

Ideally, candidates should have experience in a dynamic retail environment, but we also value passion and the right attitude.

What qualities are you looking for in a Retail Assistant?

We seek individuals who are passionate about customer service, possess good communication skills, organizational abilities, a positive attitude, and an interest in fashion and current trends.

Do you offer training for new employees?

Yes, we provide training and support to help new employees succeed in their roles.

Is Primark an equal opportunity employer?

Yes, Primark promotes equality of opportunity in employment and strives to create an inclusive and diverse workplace.

Can I mention languages I speak during the interview?

Absolutely! We value any additional languages, including sign language, as it helps us provide better service to our customers.

How do you ensure a good work-life balance for your employees?

We offer various working hours and shifts to accommodate different availability, prioritizing work-life balance for all employees.

Is there potential for career advancement within the company?

Yes, there are opportunities for professional development and career advancement both nationally and internationally as Primark continues to expand.

What type of customer service experience is expected?

Retail Assistants are expected to provide an incredible customer experience, assisting with inquiries related to sizes, styles, purchases, and returns.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Primark is an international clothing retailer employing more than 70,000 colleagues across 16 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kid’s, as well as beauty, homeware and accessories. With a focus on creating great retail experiences in-store, Primark continues to expand across new and existing markets with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone. Primark Cares is its commitment to doing better, every day - making more sustainable products everyone can afford, reducing its impact on the planet and improving the lives of workers. It has made a series of public commitments it plans to work towards and report on progress each year. These include making all its clothes from recycled or more sustainably sourced materials, ensuring clothing is recyclable by design, halving carbon emissions across the value chain and pursuing a living wage for workers in the supply chain.