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Retail Betting Assistant

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Flutter Entertainment Plc

Oct 30, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Galway

Requirements

  • Starting From €13.05 per hour
  • We want people who love talking and getting to know our customers.
  • Staying calm under pressure, you must constantly look for ways to improve yourself and the shop.
  • Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
  • We want all our people to always want to achieve more so when we say progression, we mean it!
  • Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts!
  • We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in.
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Play by the rules by complying with Social Responsibility duties
  • Are you proactive, eager and focused on results?
  • Do you have the potential to achieve shop goals and targets?
  • Do you have a team player attitude and relish opportunities to show leadership skills?

Responsibilities

  • Step up and guide operations in the absence of the Shop and Deputy Manager
  • Responsible for all shop operations including opening/closing procedures and cash management procedures
  • Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
  • Keeping and maintaining shop presentation standards
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Play by the rules by complying with Social Responsibility duties

FAQs

What is the starting pay for the Retail Betting Assistant position?

The starting pay for the Retail Betting Assistant position is €13.05 per hour.

Is experience in the betting industry required for this role?

No, experience in the betting industry is not required; a positive attitude and willingness to learn are what matter most.

What kind of responsibilities will I have as a Retail Betting Assistant?

Responsibilities include guiding operations in the absence of management, processing customer bets, maintaining shop presentation standards, and building relationships with customers.

Are there opportunities for career progression within this role?

Yes, there are plenty of opportunities for career progression, and the company encourages personal growth and achieving career goals.

What benefits are offered after 12 months of service?

After 12 months of service, employees are eligible for a salary increase.

Will I receive payment for breaks?

Yes, Paddy Power offers paid rest breaks, meaning you will get paid even when you are not working.

Does the company provide health insurance?

Yes, the company offers health insurance with a 10% discount.

Are there any bonuses available for employees?

Yes, employees are eligible for an annual bonus and a Cheltenham bonus, which means if the company wins, the employees win too.

Is there assistance for maternity and paternity leave?

Yes, the company provides a maternity and paternity leave top-up to support employees during this time.

Are there social activities or competitions at work?

Yes, there are competitions with prizes, a big Christmas and summer party, and opportunities for lifestyle discounts.

What kind of support does the company offer for mental health?

The company provides six free counseling sessions and 24/7 EAP telephone support.

Can I watch live sports while working?

Yes, live sports such as horse racing, football, GAA, rugby, and golf are streamed in the shop for employees to enjoy during work hours.

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Flutter Entertainment Plc

Entertainment & Media
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.