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Retail Manager 3

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Sodexo

29d ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Burlington

AI generated summary

  • You need an Associate's Degree or equivalent experience, 2 years of management, and at least 1 year in concessions, retail sales, or store operations.
  • You will oversee retail operations, ensure brand compliance, recruit and train staff, monitor costs, enhance customer satisfaction, and collaborate with campus leadership for promotions and programming.

Requirements

  • Minimum Education Requirement - Associate's Degree or equivalent experience
  • Minimum Management Experience - 2 years
  • Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Responsibilities

  • Lead day-to-day operations across multiple high-volume retail dining locations.
  • Ensure strong brand compliance, high-quality food execution, and exceptional guest service.
  • Recruit, train, schedule, and mentor a diverse hourly team.
  • Monitor labor, inventory, and food cost controls to achieve financial targets.
  • Maintain Sodexo’s quality, safety, and operational standards across all units.
  • Collaborate with UHDS and campus leadership on engagement initiatives, promotions, and programming.
  • Implement process improvements that enhance efficiency, consistency, and customer satisfaction.
  • Support merchandising, menu innovation, and ongoing partnerships with brand representatives.
  • Work closely with residential dining and catering teams to ensure seamless campus-wide coordination.
  • Maintain a visible, guest-facing presence to ensure a welcoming and responsive environment.

FAQs

What is the main responsibility of the Retail Manager 3 at the University of Vermont?

The main responsibility is to oversee the largest and highest-volume retail dining outlets on campus, managing multiple branded concepts while ensuring adherence to Sodexo and brand standards.

What kind of experience is required for the Retail Manager 3 position?

A minimum of 2 years of management experience and at least 1 year of work experience in concessions, retail sales, or store operations is required.

Will I be responsible for hiring and training staff?

Yes, you will be responsible for recruiting, training, scheduling, and mentoring a diverse hourly team.

What are the expected working hours for the Retail Manager 3 role?

The position requires flexibility to work a varied schedule based on business needs.

What kind of benefits does Sodexo offer for this role?

Sodexo offers a comprehensive benefits package that may include medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement.

How does this role contribute to the campus community?

The Retail Manager 3 collaborates closely with campus leadership and stakeholders to elevate the retail dining program and meet the needs of students, staff, and guests, ensuring an exceptional customer experience.

Are there opportunities for career growth within Sodexo?

Yes, Sodexo provides career growth opportunities and tuition reimbursement as part of its comprehensive benefits package.

Is Sodexo committed to diversity and inclusion?

Yes, Sodexo embraces diversity and inclusion as core values, fostering an environment where all employees are valued and respected.

What are some key skills needed for the Retail Manager 3 position?

Key skills include strong leadership abilities, understanding of financial drivers, excellent communication and relationship-building skills, and the ability to manage both operational and administrative tasks effectively.

Will I need to maintain a specific operational standard?

Yes, you will be responsible for maintaining Sodexo’s quality, safety, and operational standards across all units.

It all starts with the everyday

Government
Industry
5001-10,000
Employees
11996
Founded Year

Mission & Purpose

Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. We believe in creating a better day for everyone to build a better life for all. Founded in 1966 by Pierre Bellon in France, for over 40 years, we have developed unique expertise, backed by nearly 422,000 employees in 53 countries across the globe. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of Food Services, Facilities Management and Employee Benefit Solutions for all our clients to improve the Quality of Life of over 100 million consumers daily.