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Retail Merchandise Associate Sales Cashier

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The TJX Companies, Inc.

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Selinsgrove

AI generated summary

  • You should have excellent customer service skills, strong communication, flexibility, attention to detail, ability to multi-task, handle changes, lift heavy objects, and prior retail experience is preferred.
  • You will engage with customers, process transactions, uphold store standards, support merchandising, promote loyalty programs, and maintain a clean environment while ensuring safety and reducing shrink.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the primary responsibility of a Retail Merchandise Associate Sales Cashier at TJ Maxx?

The primary responsibility is to deliver a highly satisfied customer experience by engaging and interacting with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards.

What type of skills are required for this position?

Excellent customer service skills, strong communication and organizational skills, attention to detail, flexibility to work a varied schedule, and the ability to multi-task are required.

Is retail experience preferred for this role?

Yes, retail customer experience is preferred for this position.

Are there opportunities for career growth within TJ Maxx?

Yes, TJ Maxx offers abundant opportunities for growth, exploration, and achievement within the company.

What benefits are offered to associates?

Benefits include an associate discount, EAP, smoking cessation, 401(k) contributions, child care and cell phone discounts, pet and legal insurance, life insurance, paid holidays/vacation/sick leave, and more, depending on service or hours requirements.

What is the starting pay range for this position?

The starting pay range for this position is $12.00 to $12.50 per hour, with the actual starting pay determined based on skills, qualifications, and experience.

Is this position full-time or part-time?

The job description does not specify, but the ability to work a flexible schedule suggests that part-time hours may be available.

Are there any requirements regarding lifting objects?

Yes, the position requires the ability to lift heavy objects with or without reasonable accommodation.

Does TJ Maxx offer reasonable accommodations for individuals with disabilities?

Yes, TJ Maxx provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.

Will applicants with arrest or conviction records be considered for employment?

Yes, applicants with arrest or conviction records will be considered for employment.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance