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Retail Sales Advisor - Dundee

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Sky

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Dundee

AI generated summary

  • You must be proactive, personable, and passionate about sales, actively listen to customers, and have a strong understanding of Sky's products and the market.
  • You will engage customers, showcase Sky products, and create immersive experiences while contributing to an inclusive team culture and delivering exceptional service.

Requirements

  • A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
  • You'll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
  • A real passion for selling and creating opportunities through solutions.
  • Show a keen interest in understanding every aspect of our business, with a strong focus on Sky's products and services, as well as staying informed about the wider market.

Responsibilities

  • We play a vital role in bringing Sky's products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
  • Our unique customer hubs have no barriers and no doors. You'll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
  • Look for new and creative ways to engage with our customers and deliver the best service in the country.
  • You'll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
  • Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

FAQs

What is the salary for the Retail Sales Advisor position?

The salary for the Retail Sales Advisor position is £27,210 basic salary with a competitive commission scheme on top.

Where is the Retail Sales Advisor position located?

The position is located at the Overgate Shopping Centre in Dundee.

What are the working hours for the Retail Sales Advisor position?

The working hours are 40 hours per week, which includes working 5 days out of 7, including weekends and varied daily hours.

What type of benefits do Retail Sales Advisors receive?

Retail Sales Advisors enjoy exclusive discounts on Sky's products and services, a pension plan, Health and Wellbeing initiatives, and a range of additional perks.

What responsibilities does a Retail Sales Advisor have?

Retail Sales Advisors are responsible for engaging with customers, delivering demonstrations of Sky products and services, creating immersive experiences, and building an inclusive team culture.

What skills are required for the Retail Sales Advisor position?

Required skills include a proactive and self-driven approach, exceptional people skills, active listening, a passion for selling, and an interest in Sky's products and services.

How does Sky promote inclusion in the workplace?

Sky promotes inclusion by being recognized as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women,' focusing on potential rather than just CVs, and providing support during the recruitment process.

What kind of training is provided to new Retail Sales Advisors?

New Retail Sales Advisors receive plenty of on-the-job training and support to help them get off to the best start at Sky.

Is there a background check required for applicants?

Yes, if your application is successful, you will be asked to complete a criminal record check, and certain convictions may lead to a withdrawal of the offer.

How can I learn more about working at Sky?

To find out more about working with Sky, you can search for #LifeAtSky on social media.

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Sky

A job you ❤️ to talk about

Entertainment & Media
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content. Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone. Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service. We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.