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Retail Sales Advisor - Dundee

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Sky

25d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should be proactive, people-focused, and passionate about selling. Listen actively, understand customer needs, and stay informed about our products and the market.
  • You will engage customers, create immersive experiences, demonstrate Sky products, and foster an inclusive team culture while delivering exceptional service and discovering innovative engagement methods.

Requirements

  • A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
  • You'll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
  • A real passion for selling and creating opportunities through solutions.
  • Show a keen interest in understanding every aspect of our business, with a strong focus on Sky's products and services, as well as staying informed about the wider market.

Responsibilities

  • We play a vital role in bringing Sky's products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
  • Our unique customer hubs have no barriers and no doors. You'll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
  • Look for new and creative ways to engage with our customers and deliver the best service in the country.
  • You'll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
  • Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

FAQs

What is the salary for the Retail Sales Advisor position?

The salary for the Retail Sales Advisor position is £27,210 as a basic salary, along with a competitive commission scheme on top.

Where is the Retail Sales Advisor role located?

The Retail Sales Advisor role is located within the Overgate Shopping Centre in Dundee.

What are the working hours for this position?

The working hours for this position are 40 hours per week, working 5 days out of 7, which includes weekends and varied daily hours, as the store operates when the shopping centre is open.

What benefits are offered to Retail Sales Advisors?

Benefits include exclusive discounts on Sky's products and services, a pension plan, Health and Wellbeing initiatives, and a range of additional perks designed to prioritize your wellbeing.

What skills are required for the Retail Sales Advisor role?

Required skills include a proactive and self-driven approach, exceptional people skills, the ability to build meaningful connections, active listening, a passion for selling, and a strong interest in understanding Sky's products and services.

Is there a focus on inclusivity in the workplace?

Yes, Sky is recognized as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', and is committed to creating an inclusive work environment where everyone can thrive.

What kind of training is provided for new employees?

New employees will receive plenty of on-the-job training and the necessary support to help them get off to the best start at Sky.

Are there any background checks required for this position?

Yes, if your application is successful, you'll be required to complete a criminal record check, and depending on the nature of any convictions, the offer may be withdrawn.

How can I learn more about working at Sky?

You can find out more about working with Sky by searching for #LifeAtSky on social media.

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Sky

A job you ❤️ to talk about

Entertainment & Media
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content. Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone. Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service. We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.