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Retail Sales Assistant

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Claire's

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Leeds
  • Quick Apply

AI generated summary

  • You can conduct piercings, operate a POS system, lift 25-75lbs, and assist customers. You have strong communication, math skills, fashion interest, and can create curated looks.
  • You will drive sales through exceptional customer experiences, conduct piercings, maintain store aesthetics, support team collaboration, and ensure smooth store operations while boosting brand engagement.

Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire’s haul into the next viral moment.

FAQs

What is the primary responsibility of a Retail Sales Assistant at Claire's?

The primary responsibility is to drive sales by delivering exceptional customer experiences, upselling accessories, and participating in promotional activities.

Will I receive training for piercings?

Yes, Claire's provides comprehensive training for piercing, allowing you to become a trusted guide for customers during the process.

What skills are required to be successful in this position?

Strong communication skills, proficiency with Point of Sale (POS) systems, a customer-first mentality, and a passion for fashion are essential for success in this role.

Is there room for career advancement within the company?

Yes, Claire's offers real opportunities for promotions and career growth for Retail Sales Assistants.

What kind of work environment can I expect at Claire's?

You can expect an upbeat, inclusive, and supportive work environment where your personality and creativity are encouraged.

What physical requirements are there for this job?

You should be able to stand during scheduled shifts, lift/maneuver weights of 11-35kg (25-75lbs), and perform various physical tasks such as bending and reaching.

How can I expect to interact with customers in this role?

You'll engage with customers by providing advice on products, answering questions, and ensuring they feel confident and empowered throughout their shopping experience.

What kind of discount do employees receive?

Employees receive an epic employee discount on the latest accessories.

How long does the application process take?

After submitting your application, you can expect an update within 5 days regarding the next steps in the hiring process.

Are there accommodations available during the recruitment process?

Yes, Claire's is committed to accommodating applicants' needs throughout all stages of the recruitment process.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.