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Retail Sales Assistant - Keyholder

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The Works Stores Ltd

1mo ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development

AI generated summary

  • You need positivity, creativity, multitasking skills, and the ability to manage retail tasks. If 18+, you'll assist with keyholding duties. Training provided for future keyholders.
  • You’ll greet customers, inspire creativity, assist in store operations, open and close the store, and earn keyholding pay while supporting the management team.

Requirements

  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
  • If you’re over 18, you’ll join as a keyholder.
  • Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.
  • There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
  • That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

Responsibilities

  • You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
  • Your passion and enthusiasm for our brand and products will be contagious and motivating.
  • Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
  • If you’re over 18, you’ll join as a keyholder.
  • Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.
  • There are a lot of valuable skills to learn here that will benefit you in the future.
  • You’ll also receive our additional keyholding pay enhancement when holding keys.

FAQs

What is the contract type for the Retail Sales Assistant - Keyholder position?

The position offers an 8 hour contract.

What are the key responsibilities of a Retail Sales Assistant - Keyholder?

Keyholders support the Store Management team by opening, closing, and running the store when needed, such as during holidays or when team members are absent.

Is previous retail experience required for this role?

While previous experience in retail may be beneficial, it is not explicitly required as training will be provided.

What benefits do employees receive at The Works?

Employees enjoy a range of benefits, including a 25% colleague discount, access to exclusive online discounts, enhanced family leave, holiday entitlement, training and development opportunities, and much more.

Are there opportunities for career growth within the company?

Yes, The Works offers further training and development through the Can-Do Academy, providing employees with the opportunity to grow their skills and advance their careers.

What is the age requirement for keyholder duties?

You must be over 18 to take on keyholder duties. If you are under 18, you can be hired, but training for keyholding will be provided once you turn 18.

How is the work culture at The Works?

The work culture at The Works is supportive, friendly, and inclusive, creating an environment where employees can feel at home and be their authentic selves.

Do I need to handle physically demanding tasks in this role?

Yes, the role can be physically demanding, and you'll need to be comfortable managing stairs and heavy stock. However, you will have supportive colleagues to help you.

How does The Works support diversity and inclusion in the workplace?

The Works prides itself on an inclusive culture and welcomes individuals from underrepresented groups, providing reasonable adjustments where needed.

How does The Works gather employee feedback?

Each year, The Works conducts an anonymous colleague engagement survey to gather feedback and suggestions from employees, allowing them to voice their opinions on what’s going well and what could be improved.

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The Works Stores Ltd

Ambition: To become one of the most loved retailers in the UK - the go-to place for reading, learning, creativity & play

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

The Works is a retail company that offers a wide range of products, including books, arts and crafts supplies, toys, games, and stationery. They aim to provide affordable and inspiring products for families, students, and hobbyists, making creativity and learning accessible to everyone. By offering a diverse selection of quality items at great value, The Works strives to encourage a love of reading, creativity, and play, enhancing the lives of their customers and fostering a vibrant community spirit.