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Retail Sales Associate

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Verizon

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Cypress

AI generated summary

  • You need a high school diploma or GED, 1+ years of relevant experience, and flexibility to work evenings, weekends, and holidays. Bilingual in Spanish/English and sales experience are a plus.
  • You will drive sales through exceptional customer service, uncover needs, recommend tech solutions, communicate effectively, develop skills, engage with customers, and participate in community events.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Bilingual fluency In Spanish and English.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What are the primary responsibilities of a Retail Sales Associate at Verizon?

As a Retail Sales Associate, your primary responsibilities include generating retail sales through exceptional customer service, understanding customer needs, providing product insights and solutions, closing sales with effective communication, developing yourself through ongoing training, and engaging with the community to expand the customer base.

What qualifications do I need to apply for this position?

You will need a high school diploma or GED, along with one or more years of relevant experience, whether from work or military background. Additionally, you should be willing to work evenings, weekends, and holidays.

How much can I earn as a Retail Sales Associate?

The base pay ranges from $16.00 to $21.00 per hour, with the potential to earn up to $16,000 a year in commissions based on sales performance. Top performers could earn a total annual compensation of $65,000 to $73,500+.

Are there opportunities for career advancement within Verizon?

Yes! One in five Verizon Retail employees received lateral or promotional moves in 2024, and the company is committed to investing in your career development through training and support.

What benefits do employees receive at Verizon?

Verizon offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with matching contributions, sales recognition programs, paid time off, parental leave, tuition assistance, and employee discounts, among others.

Is prior sales experience required for this role?

While one or more years of relevant experience is required, prior sales experience in a commission-based environment is preferred but not mandatory.

Will I need to take an assessment after applying?

Yes, you may be required to take a 19-minute assessment, and if selected, a recruiter will contact you to provide more information about the role and answer any questions.

What is the weekly schedule for this position?

This is a full-time position with scheduled weekly hours of 40.

Is bilingual fluency a requirement for this job?

No, but bilingual fluency in Spanish and English is considered a valuable asset and may enhance your application.

How can I reach the Verizon Retail Sales Associate team to learn more about this role?

You can apply online, and if selected, a recruiter will reach out to you to provide more information about the role and answer your questions.

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Verizon

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Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.