Retail Sales Associate

MARSHALLS LLC

May 14

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
Boston

Requirements

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred

Responsibilities

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned

FAQs

What are the main responsibilities of a Retail Sales Associate at Marshalls?

The main responsibilities include delivering a highly satisfied customer experience, engaging with customers, maintaining a clean and organized store environment, adhering to operational and merchandise standards, and supporting store recovery efforts.

What qualities are we looking for in a candidate?

We are looking for candidates who possess excellent customer service skills, strong communication and organizational skills, the ability to multi-task, and can respond appropriately to changes in direction or unexpected situations.

Is previous retail customer experience required for this position?

While retail customer experience is preferred, it is not necessarily required.

What kind of benefits do employees receive?

Employees receive benefits such as an associate discount, a 401(k) plan with match, medical/dental/vision coverage, paid parental leave, and various discounts, among others.

What is the pay range for this position?

The starting pay range for this position is $15.00 to $15.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Are flexible schedules available for this position?

Yes, the position requires the ability to work a flexible schedule to support business needs.

Do you provide training for newly hired associates?

Yes, new associates will receive training to support their development and help them succeed in their roles.

Is there a possibility for career growth within TJX Companies?

Yes, there are abundant opportunities for growth and advancement within TJX Companies.

Will I need to assist with physical tasks, such as lifting objects?

Yes, the role may require lifting heavy objects with or without reasonable accommodation.

Are applicants with a criminal record considered for employment?

Yes, applicants with arrest or conviction records will be considered for employment.

MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods

Industry

1-10

Employees

1995

Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.