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Retail Sales Associate

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The TJX Companies, Inc.

May 7, 2025

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Salem, +1

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

Where is this job located?

This position is located at TJ Maxx Store 0607 in Salem, NH.

What are the main responsibilities of a Retail Sales Associate at TJ Maxx?

The main responsibilities include delivering a satisfied customer experience, adhering to operational and merchandise standards, accurately processing transactions, promoting credit and loyalty programs, and maintaining a clean store environment.

What skills are required for this position?

The skills required include excellent customer service skills, strong communication and organizational skills, attention to detail, the ability to multi-task, and the capability to work effectively with peers and supervisors.

What is the expected pay range for this position?

The starting pay range for this position is $15.00 to $15.50 per hour, depending on relevant skills, qualifications, and experience.

Are there any benefits offered to employees?

Yes, benefits include an associate discount, EAP, 401(k) contributions, medical/dental/vision insurance, life insurance, paid parental leave, and more, subject to terms of applicable plans.

Can applicants with arrest or conviction records apply?

Yes, applicants with arrest or conviction records will be considered for employment.

Does the company provide accommodations for individuals with disabilities?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Is retail customer experience preferred for this role?

Yes, retail customer experience is preferred for the Retail Sales Associate position.

What kind of work schedule should I expect?

A flexible schedule is required to support business needs.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance