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Retail Sales Associate

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The TJX Companies, Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Louisville

AI generated summary

  • You should have strong customer service, communication, and organizational skills; be flexible, able to multitask, lift heavy objects, and work well with others. Retail experience is preferred.
  • You will engage customers, maintain store organization, process transactions, promote programs, uphold merchandising standards, support store culture, and ensure a safe environment.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the role of a Retail Sales Associate at TJ Maxx?

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store environment, adhering to operational and merchandise standards, and may be cross-trained to work in multiple areas of the store.

What skills are required for this position?

Candidates should possess excellent customer service skills, strong communication and organizational skills with attention to detail, the ability to multi-task, and be capable of lifting heavy objects with or without reasonable accommodation.

Is previous retail experience necessary for this job?

While retail customer experience is preferred, it is not strictly required.

What are the working hours for this position?

The position requires the ability to work a flexible schedule to support business needs.

What types of benefits are offered to employees?

Benefits include an associate discount, employee assistance programs (EAP), 401(k) contributions and matching for eligible employees, medical/dental/vision coverage, paid parental leave, paid time off including holidays and sick leave, and more, all subject to the terms of the applicable plan or program.

What is the pay range for this position?

The starting pay range for this position is $13.00 to $13.50 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Is TJ Maxx an equal opportunity employer?

Yes, TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any other status protected by applicable law.

Does TJX provide reasonable accommodations for employees with disabilities?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

How can I apply for this job?

Interested candidates can apply directly through TJX's career website or visit the TJ Maxx store location for more information on application procedures.

Are there opportunities for career growth at TJ Maxx?

Yes, TJX Companies offers abundant opportunities for growth, exploration, and achievement within their vibrant team atmosphere.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance