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Retail Sales Associate

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Verizon

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Culver City

AI generated summary

  • You must have a high school diploma or GED, relevant experience, and a willingness to work flexible hours. Bilingual skills, sales, or customer service experience are a plus.
  • You will drive sales by connecting with customers, assessing their needs, recommending tech solutions, and enhancing your skills, while engaging with the community to expand your customer base.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Bilingual Fluency in English and Spanish.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What opportunities for growth are available in this position?

This position offers a pathway for career development with the potential for lateral or promotional moves, as one in five Verizon Retail employees received such opportunities in 2024.

What is the pay range for this position?

The base pay ranges from $16.00 to $21.00 per hour, plus the potential to earn up to $16,000 a year in individual-based commissions based on sales performance.

What are the working hours for this role?

This is a full-time position with scheduled weekly hours of 40, and employees will know their schedule four weeks in advance.

Do I need previous sales experience to apply?

While previous sales experience is beneficial, it is not required. One or more years of relevant experience is required, which can be demonstrated through work or military experience.

What type of benefits does Verizon offer?

Verizon offers comprehensive benefits starting from day one, including medical, dental, and vision insurance, a 401(k) plan with matching contributions, tuition assistance, paid time off, and employee discounts.

Is there an additional incentive for bilingual speakers?

Yes, bilingual speakers in eligible locations may receive an extra $3,000 annually on top of their base pay and commission after passing a language assessment.

What types of training and development are provided?

Verizon provides ongoing training and up-skilling opportunities in operational functions across merchandising and inventory to help employees develop their skills.

What is the assessment process after applying?

After applying, candidates may be required to take an assessment that takes approximately 19 minutes to complete. If selected to move forward, a recruiter will reach out for further discussion.

Are there any requirements regarding working hours?

Yes, candidates must be willing to work evenings, weekends, and holidays, with the possibility of picking up additional shifts during peak periods.

Does Verizon have a policy on equal employment opportunity?

Yes, Verizon is an equal opportunity employer that evaluates qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.