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Retail Sales Associate

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Verizon

15d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Utica

AI generated summary

  • You must have a high school diploma or GED, relevant experience, and availability for evenings, weekends, and holidays. Sales or customer service experience is a plus.
  • You will drive sales through exceptional customer service, uncover needs, recommend solutions, close sales, engage in training, connect with customers via calls/texts, and participate in community events.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What are the typical working hours for a Retail Sales Associate at Verizon?

The scheduled weekly hours for this position are 40 hours per week.

What is the pay range for this position?

The pay range for a Retail Sales Associate at Verizon is $16.00 to $21.00 per hour in base pay, plus the opportunity to earn up to $16,000 a year in individual-based commissions.

Is prior sales experience required for this role?

Yes, one or more years of relevant experience is required, which can be demonstrated through work experience and/or military experience.

Are there opportunities for career advancement in this position?

Yes, this position is a great way to jumpstart your career, and one in five Verizon Retail employees received lateral or promotional moves in 2024.

What benefits do Retail Sales Associates receive?

Benefits include medical, dental, and vision coverage, a 401(k) plan with matching contributions, tuition assistance of up to $8K per year, paid time off, stock grants, and employee discounts, among others.

Will I be required to work evenings and weekends?

Yes, there is a willingness to work evenings, weekends, and holidays required for this position.

What kind of training will I receive?

Retail Sales Associates will participate in ongoing training to develop their skills and knowledge in operational functions across merchandising and inventory.

Do I need to take an assessment after applying?

Yes, you may be required to take an assessment that takes about 19 minutes to complete.

Is previous experience in a commission-based environment preferred?

Yes, it is considered even better if you have experience working in a commission-based environment.

How can I increase my earning potential in this role?

You can increase your earning potential by exceeding sales goals through the commission program, where top performers could earn additional commissions on top of their base pay.

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Verizon

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.