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Retail Sales Associate

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MARSHALLS LLC

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Shoreline

AI generated summary

  • You must excel in customer service, have strong communication skills, be flexible with your schedule, multi-task, lift heavy objects, and work well with others. Retail experience preferred.
  • You will engage customers, process transactions, maintain store organization, promote programs, ensure cleanliness, support safety, and assist with merchandising and loss prevention efforts.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for the position at Marshalls?

The job title is Retail Sales Associate.

What are the primary responsibilities of a Retail Sales Associate at Marshalls?

The primary responsibilities include delivering a highly satisfied customer experience, maintaining a clean and organized store, adhering to operational and loss prevention standards, and supporting various store functions as needed.

What kind of experience is preferred for this position?

Retail customer experience is preferred for this position.

What are the work hour expectations for this role?

The Retail Sales Associate must be able to work a flexible schedule to support business needs.

Are there benefits provided to employees?

Yes, benefits include an associate discount, 401(k) contributions, medical/dental/vision options, and various other programs such as pet insurance and scholarship assistance.

What is the starting pay range for this position?

The starting pay range is $16.66 to $17.16 per hour, depending on relevant skills, qualifications, and experience.

Is there a dress code for this position?

Yes, associates are expected to uphold a positive store culture that includes personal grooming and attire appropriate for a retail environment.

Can individuals with a criminal record apply for this job?

Yes, applicants with arrest or conviction records will be considered for employment.

What qualities are we looking for in a Retail Sales Associate?

We’re looking for excellent customer service skills, strong communication and organizational skills, the ability to multi-task, and the capability to respond appropriately to changes.

Where is the Marshalls store located for this position?

The Marshalls store is located at 15801 Westminster Way W, Shoreline, WA, USA.

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MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.