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Retail Sales Associate

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HomeSense

25d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Yonkers

AI generated summary

  • You must have excellent customer service skills, strong communication and organizational abilities, flexibility, multi-tasking capability, ability to lift heavy items, and retail experience.
  • You will engage customers, process sales, maintain store organization, support merchandising, uphold safety standards, and contribute to a positive store culture while promoting loyalty programs.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What are the main responsibilities of a Retail Sales Associate at Homesense?

The main responsibilities include delivering a highly satisfied customer experience, engaging with customers, maintaining a clean store environment, adhering to operational standards, processing purchases and returns accurately, and participating in store recovery efforts.

Is previous retail experience required for this position?

While retail customer experience is preferred, it is not explicitly required. A willingness to learn and possess excellent customer service skills is essential.

What is the salary range for this position?

The starting pay range for this position is between $17.00 and $17.50 per hour, with actual starting pay determined by factors such as skills, qualifications, and experience.

Are there any benefits associated with this position?

Yes, benefits include an associate discount, 401(k) contributions, child care and cell phone discounts, paid parental leave, and various insurance options, among others.

Is a flexible schedule necessary for this role?

Yes, the ability to work a flexible schedule is required to support the business needs.

Does the company have an open door policy?

Yes, TJX promotes an open door policy to ensure a supportive work environment for all employees.

Are there opportunities for career growth within the company?

Yes, TJX Companies offers abundant opportunities for growth and development within various areas of the business.

Do I need to lift heavy objects for this job?

Yes, the role requires the capability to lift heavy objects with or without reasonable accommodation.

Is TJX Companies an equal opportunity employer?

Yes, TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, and other protected statuses in accordance with applicable laws.

What is the location of the Homesense store hiring for this position?

The position is located at 2490 Central Park Ave - Unit 29A, USA Homesense Store 0019, Yonkers, NY.

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HomeSense

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

HomeSense introduced the home fashions off-price concept to Canada in 2001. As of 2015's year end, HomeSense operated 101 stores in Canada. This chain operates in both a standalone and superstore format, which pairs HomeSense with Winners. HomeSense, along with Winners and Marshalls in Canada, comprise TJX Canada. HomeSense offers customers a broad array and rapidly changing selection of home basics and home décor merchandise, including giftware, accent furniture, lamps, accessories, wall décor, and more. But more than just being a company responsible for keeping our customers looking and feeling great, we're individuals with strengths and quirks and complex emotions, doing challenging jobs that range from accounting to computer systems to store design to merchandising to buying and more.