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Retail Sales Associate

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Verizon

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Niles

AI generated summary

  • You need a high school diploma, 1+ years of experience, willingness to work flexible hours, and ideally, experience in sales and customer service.
  • You will drive sales through customer engagement, identify needs, recommend solutions, enhance skills, connect with clients via calls, and participate in community events to grow the customer base.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the primary role of a Retail Sales Associate at Verizon?

The primary role is to generate retail sales by providing exceptional customer service and leveraging technology solutions to meet customer needs, while also generating leads and expanding the customer base.

What are the working hours for this position?

This position requires a commitment of 40 scheduled weekly hours, including willingness to work evenings, weekends, and holidays.

What is the pay structure for this role?

The base pay ranges from $16.00 to $21.00 per hour, with the potential to earn up to $18,000 a year in individual-based commissions based on sales performance.

What type of training and development opportunities does Verizon offer?

Verizon provides ongoing training and opportunities for skill development in operational functions, merchandising, and inventory management, ensuring continuous personal growth.

Are there any specific qualifications or experiences required for this job?

Yes, a high school diploma or GED and one or more years of relevant experience are required, along with a willingness to work varied shifts.

Does Verizon provide benefits to its employees?

Yes, Verizon offers comprehensive benefits including medical, dental, vision coverage, a 401(k) plan with matching contributions, tuition assistance, paid time off, and various employee discounts.

Is there an opportunity for career growth within the company?

Yes, there are ample opportunities for advancement within Verizon, especially for employees who exceed sales goals and continuously develop their skills.

What type of environment does Verizon promote among its employees?

Verizon promotes a collaborative and inclusive environment where employees can share ideas, learn from each other, and build trust within their communities.

Are there any additional incentives or rewards for top performers?

Yes, Verizon has sales recognition programs that have, in the past, awarded top performers with all-inclusive travel, gifts, and other incentives based on their performance.

What happens after I apply for this position?

After applying, you may be required to take a 19-minute assessment, and if selected to move forward, a recruiter will contact you for further discussion about the role.

New Rule: You rule. #ItsYourVerizon

Technology
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10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.