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Retail Sales Associate

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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Placerville

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

Where is the job location?

The job location is at USA TJ Maxx Store 0094, 3959 Missouri Flat Rd, Placerville, CA.

What are the primary responsibilities of a Retail Sales Associate at TJ Maxx?

The primary responsibilities include delivering a highly satisfied customer experience, engaging with customers, maintaining a clean store environment, processing purchases and returns, and adhering to operational and loss prevention standards.

What qualifications are required for this position?

Candidates should possess excellent customer service skills, be able to work a flexible schedule, have strong communication and organizational skills, be capable of multi-tasking, and have retail customer experience preferred.

What is the starting pay range for this position?

The starting pay range for this position is $16.50 to $17.00 per hour, determined by factors such as skills, qualifications, and experience.

What benefits are offered to employees?

Benefits include an associate discount, EAP, child care and cell phone discounts, 401(k) contributions, medical/dental/vision coverage, paid holidays/vacation/sick leave, and more.

Is prior retail experience required for this role?

Retail customer experience is preferred, but not necessarily required.

What does the training process look like for a Retail Sales Associate?

Training includes learning customer service practices, operational procedures, and merchandising standards, with opportunities for cross-training in multiple areas of the store.

How does TJ Maxx support diversity and inclusion in the workplace?

TJX Companies embraces diversity, fosters collaboration, and prioritizes employee development, considering all applicants without regard to protected statuses.

Can individuals with a criminal record apply for this position?

Yes, applicants with arrest or conviction records will be considered for employment.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance