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Retail Sales Associate - Oklahoma City Factory Store

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Gap Inc.

May 25, 2024

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Oklahoma City

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main focus of the Retail Sales Associate role at the Oklahoma City Factory Store?

The main focus of the Retail Sales Associate role is to engage with customers, provide excellent customer service, educate customers on products, and build brand loyalty.

What are some key responsibilities of a Retail Sales Associate at the Oklahoma City Factory Store?

Some key responsibilities include informing customers about merchandise assortment, store promotions and events, executing operational processes efficiently, and delivering excellent customer service.

How can a Retail Sales Associate at the Oklahoma City Factory Store bring the brand to life for customers?

Retail Sales Associates can bring the brand to life by being experts on the products, inspiring and outfitting customers, and building brand loyalty through excellent customer service.

What skills are important for a Retail Sales Associate to be successful at the Oklahoma City Factory Store?

Important skills for success include excellent customer service, product knowledge, communication skills, ability to multitask, and a passion for the brand.

What is the overall goal of a Retail Sales Associate at the Oklahoma City Factory Store?

The overall goal is to engage with customers, build brand loyalty, deliver with productivity, and bring the brand to life for customers.

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Join our team.