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Retail Sales Associate-TOWN AND COUNTRY SHOPPING CE

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Bath & Body Works

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Kettering

AI generated summary

  • You must excel in a customer-first retail environment, demonstrate strong sales skills, communicate effectively, adapt quickly, and be available for evenings, weekends, and holidays.
  • You will engage customers, drive rewards enrollment, manage cash wrap, support product replenishment, assist with visual displays, and maintain store standards while ensuring a safe and clean environment.

Requirements

  • Thrives in a customer-first based retail environment.
  • Demonstrated sales and customer experience results in a fast-paced environment.
  • Effective communication skills, being open to feedback, and the ability to adapt quickly.
  • Ability to de-escalate store and customer situations effectively.
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out.
  • Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
  • Support product replenishment activities and maintain brand standards to keep the store full and abundant.
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
  • Maintain our values, policies, and procedures.

FAQs

What is the work environment like for a Retail Sales Associate at Bath & Body Works?

The work environment is high-energy and customer-focused, where associates are dedicated to delivering exceptional customer experiences and maintaining a positive atmosphere in the store.

What are the primary responsibilities of a Retail Sales Associate?

The primary responsibilities include delivering exceptional customer experiences, creating genuine connections with customers, supporting product replenishment, assisting with store presentation, providing an efficient cash wrap experience, and maintaining store standards.

What qualifications are required to apply for this position?

Candidates should thrive in a customer-first retail environment, demonstrate sales and customer experience results, possess effective communication skills, and be available to work peak days, including evenings, weekends, and holidays.

What benefits do part-time associates receive?

Part-time associates receive limited medical benefits, dental and vision coverage, care benefits, mental health support, access to earned wages through DailyPay, and a 40% merchandise discount.

Is there any physical activity involved in this job?

Yes, all store positions require constant physical activity, including standing, walking, reaching, bending, and lifting. Associates must be able to lift up to 50 pounds.

What are the peak days and times I should be prepared to work?

Associates should be available to work during peak days and times, which typically includes evenings, weekends, and holidays.

Is experience in retail or sales necessary for this position?

While not strictly necessary, demonstrated experience in sales and customer service within a fast-paced retail environment is preferred.

Does Bath & Body Works provide training for new associates?

Yes, Bath & Body Works invests in its associates through training and development opportunities to help them succeed in their roles.

How does Bath & Body Works promote a culture of belonging?

Bath & Body Works is committed to creating a culture of belonging by focusing on exceptional customer experiences, recruiting and retaining top talent, and improving communities and the planet.

Are there opportunities for career advancement within the company?

Yes, Bath & Body Works actively works to advance top talent and provides development opportunities for associates looking to grow in their careers.

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Bath & Body Works

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.