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Retail Sales – Part Time

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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Houston

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the main role of a Customer Service Associate at Lowe's?

The main role is to provide top-notch customer service by assisting customers with their home improvement needs, helping them find and select products, and ensuring a positive shopping experience.

Are there part-time positions available?

Yes, this job is specifically for a part-time position.

What benefits does Lowe's offer to part-time associates?

Lowe's offers various benefits including health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer and common retail technology, the ability to perform basic reading, writing, and arithmetic, and the ability to lift at least 25 lbs unassisted.

Is previous retail experience preferred for this job?

Yes, having 6 months of retail and/or customer service experience is preferred.

What type of training may a Customer Service Associate receive?

A Customer Service Associate may receive cross-functional training in various departments of the store to enhance customer service.

Are there opportunities for advancement within Lowe's?

Yes, Lowe's supports employee growth and offers many opportunities for advancement within the company.

What are the working conditions like?

Working conditions may vary by location and include both inside and outside environments, with exposure to varying weather conditions and potential noise from equipment.

Does this role require regular travel?

No, this role does not require regular travel, although occasional travel may be necessary for meetings or training.

Do associates need to be bilingual?

While bilingual skills are preferred, they are not a requirement. However, Lowe's encourages applicants with bilingual skills to apply.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.