FAQs
What is the primary role of a Customer Service Associate at Lowe's?
The primary role is to provide top-notch customer service by helping customers feel comfortable while shopping, answering their questions, and assisting them with their home improvement needs.
Is this position full-time or part-time?
This position is part-time.
What kind of benefits does Lowe's offer to part-time associates?
Lowe's offers multiple top-tier health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.
What are the minimum qualifications required for this job?
The minimum qualifications include 6 months of experience using a computer and retail technology, basic reading, writing, and arithmetic skills, the ability to perform physical duties, and the capability to lift 25 lbs unassisted.
Are there any preferred qualifications for this position?
Yes, preferred qualifications include 6 months of retail or customer service experience, bilingual skills, and certification in a trade related to the department.
What kind of working conditions can be expected in this job?
Working conditions may vary, involving both indoor and outdoor environments with exposure to varying weather conditions and potential noise from equipment.
Is there any travel required for this position?
This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.
Does Lowe's encourage diversity in its hiring practices?
Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join their team.
What are the typical daily responsibilities for a Customer Service Associate?
Daily responsibilities include welcoming customers, assisting with product locations, down stocking merchandise, processing orders, cross-training in other areas, and guiding customers through shopping or checkout.
Where can I find more information about Lowe's benefit programs?
More information about Lowe's benefit programs and eligibility can be found at https://talent.lowes.com/us/en/benefits.