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Retail Senior Sales Assistant

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Bayne's the Family Bakers

Dec 9

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Stirling

AI generated summary

  • You need supervisory experience in food retail, strong communication skills, a friendly demeanor, shift flexibility, and basic computer and numeracy skills.
  • You will serve customers, maintain displays, resolve queries, lead a team, ensure quality, manage cash, and adhere to health and safety compliance while promoting a positive work environment.

Requirements

  • Supervisory experience ideally in a food retail environment.
  • Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
  • Open, honest & approachable nature, with an ability to listen and empathise with colleagues and maintain confidentiality.
  • Flexible to work various shifts across the shop opening hours.
  • Basic computer and numeracy skills.

Responsibilities

  • Prepare and serve customers with our award winning range of bakery products.
  • Set up and maintain counter and window displays.
  • Resolving customer queries and complaints.
  • Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability)
  • Prioritising tasks and delegating duties to team members.
  • Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
  • Delivering and encouraging a consistent and excellent customer experience.
  • Maintaining high standards including shop appearance and both the quality and availability of products.
  • Key holder with responsibility for opening and closing the shop.
  • Adhering to and promoting compliance with company policies and legislation. This includes health & safety and food safety.
  • Holding return to work meetings and documented discussions.
  • Managing cash in line with company guidelines.
  • Computer related tasks, such as data entry and recording figures.

FAQs

What are the working hours for the Senior Sales Assistant position?

The working hours for this position are 30 hours per week, with shifts varying each week between 5am and 5pm, including weekends when rostered on.

What is the pay rate for the Senior Sales Assistant role?

The pay rate for the Senior Sales Assistant position is £12.91 per hour, along with an excellent benefits package.

What kind of experience is required for this position?

Supervisory experience, ideally in a food retail environment, is preferred for this position.

What are my main responsibilities as a Senior Sales Assistant?

As a Senior Sales Assistant, your responsibilities will include preparing and serving customers, maintaining shop appearance, resolving customer queries, leading by example, and managing cash in line with company guidelines.

Is there an opportunity for career advancement within the company?

Yes, there are excellent career prospects, and the company promotes from within.

Do I need to be flexible with my schedule?

Yes, flexibility in working various shifts across the shop opening hours is required for this role.

What benefits do employees receive?

Employees enjoy a generous colleague discount scheme offering up to 50% off products, a free colleague meal when on shift, and a comprehensive list of additional benefits available on the company website.

How does the company value diversity and inclusion?

Bayne's the Family Bakers is committed to fair treatment and respect for all colleagues, potential colleagues, and customers, regardless of race, gender, religion, sexual orientation, age, and other factors.

Are there any specific skills required for this position?

Yes, candidates should have excellent communication and people skills, as well as basic computer and numeracy skills.

What will I be doing in the absence of the Shop Manager or Assistant Manager?

In their absence, you will be responsible for running the shop, prioritizing tasks, and delegating duties to team members.

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Bayne's the Family Bakers

The Family Bakers Since 1954 - Living Our Family Values Everyday

Retail & Consumer Goods
Industry
501-1000
Employees
1921
Founded Year

Mission & Purpose

Bayne’s is a family-owned bakery renowned for its commitment to baking fresh, high-quality products at great value. With a rich tradition, we take pride in delivering excellence to our customers every day. Passion drives us to maintain our standards and ensure that each product we offer meets the highest expectations of taste and freshness.