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Retail Shift Leader

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Krispy Kreme

Nov 5, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • Previous experience in a similar position or desire and ability to step up into a leadership role is essential
  • A people and customer focused leader who is supportive of an inclusive culture and environment.
  • A team player, who “owns the outcome” and is driven to succeed.
  • Full availability to work between Monday to Sunday with flexibility to work across the store operational hours.
  • Excellent work ethic, reliability, coachability and a positive attitude

Responsibilities

  • You will work in a customer facing role, running shifts daily, while driving sales, maintaining health and safety standards, leading, and developing the team.
  • You will operate the till, stock, merchandise, recommend, box, and serve doughnuts, while also making both hot and cold beverages as requested by customers.
  • In addition to your day-to-day responsibilities, you will assist with stock checks, end of week, recruitment, and retention.
  • At times you will act as the retail manager, taking ownership of the entire operation for example during holiday or store cover.

FAQs

What are the working hours for a Retail Shift Leader?

Full availability to work between Monday to Sunday is required, with flexibility across store operational hours.

Is prior experience necessary for this role?

Yes, previous experience in a similar position or the desire and ability to step up into a leadership role is essential.

What kind of training and development opportunities are offered?

We provide training on how to become a Krispy Kreme Shift Leader and support future career development.

Are there employee benefits with this position?

Yes, benefits include hourly pay, holiday pay, access to a pension and life assurance scheme, a perk box, and wellness support through WeCare.

What should I wear to work?

You will be provided with a Krispy Kreme logo T-shirt and baseball cap; however, you need to wear your own blue jeans and flat non-slip shoes.

Do employees receive free doughnuts?

Yes, employees enjoy free doughnuts and hot drinks while on their break, and may also receive a celebratory box during special occasions.

What are the responsibilities of a Retail Shift Leader?

Responsibilities include running shifts, driving sales, maintaining health and safety standards, leading the team, operating the till, stocking, merchandising, and acting as the retail manager during certain times.

Is there a focus on employee wellbeing?

Yes, our WeCare program offers 24/7 access to a UK-based online GP, mental health counselling, fitness programs, and legal and financial guidance.

What type of individuals thrive in this role?

We are looking for people-focused leaders who support an inclusive culture, are team players, own outcomes, and demonstrate reliability and a positive attitude.

How do I apply for the Retail Shift Leader position?

You can apply through our careers page; we encourage you to submit your application today!

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Krispy Kreme

Home of the Original Glazed Doughnut. 🍩 & ☕ since 1937.

Retail & Consumer Goods
Industry
10,001+
Employees
1937
Founded Year

Mission & Purpose

Krispy Kreme is a global doughnut company and coffeehouse chain known for its signature hot, fresh doughnuts, particularly the Original Glazed. The company focuses on creating joyful experiences by providing delicious treats and exceptional service. Krispy Kreme aims to bring smiles to faces through its high-quality products, community engagement, and memorable customer interactions with their ultimate mission to make the most awesome doughnuts on the planet every single day. With a commitment to freshness and quality, they strive to make every doughnut experience delightful and special.

Culture & Values

  • Make it Great

    We are masters of our craft, believing that awesomeness is not an act but a habit. We learn, we teach, and we share to grow our peeps and create our path, making our own destiny. We take pride in our wins yet we don’t take ourselves too seriously. We embrace the magic that is Krispy Kreme.

  • Make it Count

    We may be a global iconic brand, but we behave like a start-up, adaptable and looking toward the future. We think and act like owners because our passion means we’re personally invested in the success of our business. We care about holding true to our word, we own the outcomes. We love to recognize success stories, and always deliver kudos for positive change.

  • Make it with Heart

    Our greatest strength is the unique perspective of every Krispy Kremer. That’s why we respect all opinions and appreciate our differences. The care, passion, and heart that we bring to everything we do is what drives us to inspire customer wonder and love our communities, locally and across the globe.