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Retail Store Associate - Smart Center Guelph

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HomeSense

Jul 16, 2024

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Guelph

Requirements

  • High school education or equivalent work experience
  • Excellent customer service, communication (verbal and written) and time management skills
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations
  • Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
  • Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines
  • Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries

FAQs

What is the main responsibility of a Retail Store Associate at TJX Canada?

The main responsibility includes greeting customers in a friendly manner, providing information about merchandise, processing daily shipments, maintaining the organization in the warehouse, and assisting with customer inquiries, including processing refunds, exchanges, and purchases.

What kind of work environment can I expect at TJX Canada?

You can expect a one-of-a-kind, inclusive culture that emphasizes collaboration and fun within the team while working together to meet customer needs.

What qualifications do I need to apply for the Retail Store Associate position?

You will need a high school education or equivalent work experience, along with excellent customer service, communication skills, and the ability to set up and maintain a warehouse environment.

What benefits are available for eligible associates at TJX Canada?

Eligible associates can look forward to dedicated training and resources for development, a merchandise discount for themselves and eligible family members, and access to an Associate and Family Assistance Program to support healthy living.

How much can I expect to earn in this role?

The hourly pay range for this position is between $16.55 and $17.55 per hour, but the rate offered may be higher based on factors such as relevant skills, experience, and local labor market demands.

Is prior retail experience required for this position?

While prior retail experience is not explicitly required, having experience in customer service or a similar environment may be beneficial.

What kind of training will I receive if hired?

You will receive dedicated training and on-the-job resources designed to enhance your development and support your integration into the retail environment at TJX Canada.

Can I bring my family for the merchandise discount?

Yes, eligible associates can provide a merchandise discount for themselves and eligible family members at all TJX Canada stores.

Does TJX Canada promote diversity and inclusion in the workplace?

Yes, TJX Canada is committed to being an equal opportunity employer and actively promotes the inclusion and accommodation of all individuals within the workplace.

What should I do if I have more questions about the position?

If you have more questions about the position, you can visit the TJX Canada careers page or contact the HR department for further assistance.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

HomeSense introduced the home fashions off-price concept to Canada in 2001. As of 2015's year end, HomeSense operated 101 stores in Canada. This chain operates in both a standalone and superstore format, which pairs HomeSense with Winners. HomeSense, along with Winners and Marshalls in Canada, comprise TJX Canada. HomeSense offers customers a broad array and rapidly changing selection of home basics and home décor merchandise, including giftware, accent furniture, lamps, accessories, wall décor, and more. But more than just being a company responsible for keeping our customers looking and feeling great, we're individuals with strengths and quirks and complex emotions, doing challenging jobs that range from accounting to computer systems to store design to merchandising to buying and more.