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Retail Supervisor

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Screwfix

Oct 23, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Edinburgh

Requirements

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

FAQs

What are the opening hours for the retail location?

The opening hours are Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 9am to 4pm.

What are the key responsibilities of a Retail Supervisor?

Key responsibilities include hosting in-store, ensuring store standards, managing cash reconciliations, handling customer queries, ensuring audit compliance, and stock management, all while being a part of a fun and supportive team.

What experience is required for the Retail Supervisor position?

Candidates should have experience as a supervisor or duty manager, managing a small team in a fast-paced environment, and must be skilled in providing excellent customer service that translates into sales.

What skills are essential for a Retail Supervisor?

Essential skills include being inquisitive, passionate about the business, friendly, flexible, reliable, honest, and having a strong work ethic.

What benefits does Screwfix offer to Retail Supervisors?

Benefits include a competitive salary, 28 days of annual leave (increasing with length of service), an award-winning pension scheme with up to a 14% Kingfisher contribution, life cover, discounts at Screwfix and B&Q, discounted healthcare, and company share save schemes.

How can I apply for the Retail Supervisor position?

You can apply by uploading your CV and completing your application through the provided channels.

Is there a commitment to equal opportunity employment?

Yes, Screwfix is committed to employing the best-qualified individuals and providing equal opportunity for promotion, training, and advancement without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

How can I seek support during the application process?

If you require additional support or adjustments to help with your application, you can contact careers@screwfix.com for assistance.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.