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Retail Team Leader

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Loughborough University

Sep 10, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Job Requirements:
  • - Lead and support our team in delivering high-quality customer service
  • - Ensure our stores operate efficiently and effectively
  • - Work closely with the Co-operative Group
  • - Utilise branding and operational systems to maintain expected standards
  • - Flexibility in scheduling with varied hours
  • - Availability for shifts starting as early as 7am and finishing as late as midnight
  • - Full-time availability for 35 hours per week

Responsibilities

  • - Lead and support our team in delivering high-quality customer service
  • - Ensure our stores operate efficiently and effectively
  • - Work closely with the Co-operative Group
  • - Utilise their branding and operational systems
  • - Maintain the standards expected of a leading convenience retailer

FAQs

What is the role of a Retail Team Leader at Loughborough Students' Union (LSU)?

The Retail Team Leader will lead and support the retail team in delivering high-quality customer service and ensuring the efficient and effective operation of the two on-site franchised Co-op stores.

What are the working hours for this position?

The working hours for the Retail Team Leader position are varied, with shifts starting as early as 7am and ending as late as midnight, offering flexibility and a full-time schedule of 35 hours per week.

What qualifications or skills do I need to apply for this role?

You should refer to the Job Description and Person Specification for detailed information on the required qualifications and skills you need to possess to excel in this role.

What is the salary for the Retail Team Leader position?

The position is offered on LSU Scale 4 (point 10), with a current salary of £22,263 per annum (pro-rata for part-time).

How do I apply for this position?

To apply, please submit your application through the LSU website, ensuring that your Supporting Statement explains why you want the role and demonstrates how your skills meet the Person Specification.

When is the closing date for applications?

The last and final closing date for applications is Sunday, 15th September 2024.

Is there any preference for applicants based on timing of submission?

Yes, applications will be considered on a first-come, first-shortlisted basis, and this position could be withdrawn at any time once an offer has been made and accepted.

Do I need to apply again if I have applied previously?

No, previous applicants need not apply again for this position.

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Loughborough University

A UK top 10 University with an unbeatable student experience and excellence in teaching, research and sport.

Education
Industry
1001-5000
Employees
1909
Founded Year

Mission & Purpose

Loughborough University is an esteemed educational institution renowned for its commitment to excellence in teaching, research, and enterprise. Its ultimate mission is to provide high-quality education, conduct groundbreaking research, and foster innovation and knowledge exchange across various disciplines. The university's purpose is to empower students with the skills, knowledge, and experiences they need to excel in their chosen fields and contribute positively to society. Through its academic programs, research endeavours, and engagement with the wider community, Loughborough University aims to shape the future by producing well-rounded graduates and generating impactful research outcomes that address real-world challenges and drive positive societal change in the UK and beyond.

Benefits

  • Salary increase

    This Scheme recognises individuals when their effort and impact on the University exceeds what is expected, on a sustained basis. Recognition is awarded in the form of salary increases that are paid to an individual in addition to annual cost of living and incremental pay increases.

  • Lump sum payment

    Employees can also be rewarded with a one-off cash payment. These payments are designed to recognise an individual’s outstanding contribution or performance, completed through short-term additional work or a one-off project.

  • Rewarding your efforts as a team

    Strong team work and collaborative working are extremely important to us here at Loughborough University, which is why we have a reward scheme for exceptional team performances too. The joint efforts of a team can be recognized with a non-cash award such as a theatre visit, golf tournament, spa visit, dining experience or wine tasting – the choice is yours!

  • Sick leave entitlement

    Loughborough University is committed to promoting and maintaining the health, safety and welfare of all employees. As an employer we work to provide a clear procedure for dealing with sickness absences to ensure fair treatment and consistency across the organisation. Sick pay is available to the majority of employees from their first year of employment. When and to how much you are eligible, is dependent on the conditions of your employment (full details of the entitlement for your position can be requested from the HR team). Specific terms and conditions, and reporting procedures apply to all employees, the details of which will be outlined in your contract of employment.

  • Organisational development programme

    The Organisational Development team provide a diverse range of training and development activities for all employees. They can help you to identify your development needs, and decide how best to approach them. They can also support you in planning your development and revewing your progress. For further information and to start planning your own development visit Organisational Development

  • Career Advice Service

    All employees at Loughborough University are entitled to use Careers Network’s services. Individuals requiring careers advice and guidance are advised to contact Careers Network directly for more information and to book an appointment.

  • Performance and development review scheme

    We recognise that an essential part of enabling employees to achieve their full potential is monitoring their performance against agreed objectives that support and aid their development. For this reason, we have a Performance and Development Review (PDR) process in place to support your progression. The review process provides a formal, annual review for all employees, and will set you mutually agreed, achievable objectives that guide and balance your contribution. It will help to identify your development needs, and where appropriate will determine the resources you require to achieve your objectives.