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Retail Visual Merchandise Coordinator - Royal City Centre

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  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Vancouver

Requirements

  • Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
  • High School education or equivalent experience
  • Excellent problem solving and communication skills including verbal, written and active listening
  • Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
  • Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
  • Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
  • Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
  • Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.

FAQs

What is the job title for the position at Royal City Centre?

The job title is Retail Visual Merchandise Coordinator.

What are some of the key responsibilities of the Retail Visual Merchandise Coordinator?

Key responsibilities include supporting high-quality customer service, planning and prioritizing tasks, training associates on merchandise presentation, coordinating timely merchandise movement, crafting inspirational displays, and contributing to sales and trend influence.

What type of experience is required for this position?

A minimum of 1 to 2 years of relevant experience is required, preferably in the retail or service industry.

What kind of training and resources can eligible associates expect?

Eligible associates can look forward to dedicated training and on-the-job resources to enhance their development, as well as a merchandise discount for themselves and eligible family members at all TJX Canada stores.

What are the expected working hours or hourly wage for this position?

The hourly range for this position is $19.40 - $24.25 per hour, which may vary based on relevant skills, experience, and local labor market demands.

Does the company offer any programs to support employees?

Yes, the company offers an Associate and Family Assistance Program to support healthy living.

What educational qualifications are needed for the role?

A High School education or equivalent experience is required for the role.

How does the Retail Visual Merchandise Coordinator contribute to the shopping experience?

The coordinator improves the shopping experience by ensuring the sales floor is visually appealing and aligned with presentation standards, which involves the timely movement of merchandise and crafting dynamic displays.

Is TJX Canada an equal opportunity employer?

Yes, TJX Canada is committed to the inclusion and accommodation of all individuals and is an equal opportunity employer.

What skills are important for this position?

Important skills include excellent problem-solving and communication skills, exceptional customer service skills, the ability to identify customer needs, strong technical knowledge of register operations, and the ability to maintain a warehouse environment.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance