FAQs
What are the guaranteed earnings for the Roadside Assist Patrol position?
Guaranteed year 1 earnings are £32,230 inclusive of allowances, with OTE (On-Target Earnings) up to £43,500 based on top performers.
What kind of shift patterns can I expect in this role?
As a patrol, you will work an average of a 40-hour week, with a variety of shift pattern options available, allowing you to choose a schedule that best suits your personal and professional needs.
What qualifications do I need to apply for this position?
You need an NVQ2 in Vehicle Maintenance and Repair or equivalent qualifications with appropriate experience.
Is a driving license required for this role?
Yes, it is essential to have a full category B driving licence with 6 points or less.
Are there any specific working hours I need to be available for?
Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays, is required, as breakdowns do not stick to a schedule.
What benefits do employees receive?
Employees have access to benefits including 23 days annual leave (increases with service), a pension scheme with employer contribution, free AA breakdown membership, and various discounts on AA products.
Is there any support for employee development?
Yes, there are diverse learning and development opportunities to support you in progressing in your career.
How is the application process structured?
To apply, you complete a short online application. If successful, you will be invited to an online interview and undergo standard pre-employment checks, including references, credit, and criminal record screening.
Do I need to purchase my own tools for this job?
No, you will be provided with the necessary tools.
What is the employee assistance program?
The Dedicated Employee Assistance Programme offers support services, including a 24/7 remote GP service for you and your family.

