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Roadside Rescue Patrol - Norwich

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The AA

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Engineering
    Facilities Management
  • Norwich

AI generated summary

  • You must have NVQ3 in Vehicle Maintenance, a full category B driving licence with 6 points or less, tech-savvy, and be flexible for shifts, including evenings and weekends.
  • You will work independently, using technical skills to resolve roadside issues, ensuring positive customer experiences while being part of a supportive team. Time starts and ends at home.

Requirements

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
  • It’s essential that you have a full category B driving licence, with 6 points or less
  • Confidence using and adapting to new technology we’ll provide the tools, you bring the curiosity.
  • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.

Responsibilities

  • Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
  • Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
  • Using your technical knowledge and clear communication to help ensure a positive customer experience.
  • Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.

FAQs

What is the guaranteed earnings for the first year?

The guaranteed year 1 earnings are £40,270 inclusive of allowances, with OTE up to £60,000 for top performers.

What are the typical working hours for this role?

As a Roadside Rescue Patrol, you will work an average of 40 hours per week with a variety of shift pattern options available to choose from.

Is a specific driving license required for this job?

Yes, it is essential to have a full category B driving licence with 6 points or less.

What qualifications do I need to apply for this position?

You need NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications along with appropriate experience.

Are employees eligible for any discounts?

Yes, employees can enjoy discounts on AA products, including car and home insurance, as well as a car salary sacrifice scheme and other healthcare and shopping discounts.

What benefits does The AA offer to its employees?

Employees have access to 23 days annual leave (which increases with service), a Worksave pension scheme with up to 7% employer contribution, free AA breakdown membership from Day 1, life assurance, and diverse learning and development opportunities.

Will I have a variety of shift options?

Yes, you have the flexibility to choose a schedule that best suits your personal and professional needs.

Is there a requirement to work on weekends or holidays?

Yes, flexibility to work shift patterns including evenings, weekends, and Bank Holidays is required, as breakdowns can occur at any time.

How does the application process work?

To apply, you need to complete a short online application. If successful, you will be invited to an online interview and undergo standard pre-employment checks, such as references and background screening.

Does this position offer opportunities for career progression?

Yes, The AA provides diverse learning and development opportunities to support you in progressing your career.

It's OK, when you're with the AA​

Manufacturing & Electronics
Industry
5001-10,000
Employees
1905
Founded Year

Mission & Purpose

Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. ​ We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. ​ Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.​