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Roadside Rescue Patrol - Paisley

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The AA

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Glasgow

AI generated summary

  • You must have NVQ3 in Vehicle Maintenance, a full category B driving licence (6 points or less), tech adaptability, and flexibility for shifts including evenings and holidays.
  • You will start and finish at home, work independently in diverse conditions, use technical skills to solve roadside issues, and ensure a positive experience for customers through clear communication.

Requirements

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
  • It’s essential that you have a full category B driving licence, with 6 points or less
  • Confidence using and adapting to new technology we’ll provide the tools, you bring the curiosity.
  • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.

Responsibilities

  • Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
  • Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
  • Using your technical knowledge and clear communication to help ensure a positive customer experience.
  • Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.

FAQs

What is the guaranteed earning for the first year in this role?

The guaranteed year 1 earnings are £40,387 inclusive of location allowance, with OTE up to £60,000 based on top performers.

What are the shift patterns available for this job?

As a patrol, you will work an average of 40 hours a week with a variety of shift pattern options available, allowing you to choose a schedule that best suits your personal and professional needs.

Is experience in vehicle maintenance required?

Yes, an NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience, is required for this role.

What type of driving license do I need?

You must have a full category B driving licence with 6 points or less.

Are there benefits offered to employees?

Yes, employees have access to a range of benefits, including annual leave, a pension scheme with employer contributions, discounts on AA products, and more.

Do I have flexibility in choosing my standby hours?

Yes, each year you can choose your standby hours preferences to suit your lifestyle and work-life balance.

Is prior experience in roadside assistance necessary?

While previous experience is beneficial, the primary requirement is a relevant qualification in vehicle maintenance and the ability to handle a variety of roadside situations.

What kind of learning opportunities does The AA provide?

The AA offers diverse learning and development opportunities to support you in progressing in your career.

Will I receive support for my health and well-being?

Yes, you will have access to a dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

How do I apply for this position?

To apply, you need to complete a short online application. If successful, you will be invited for an online interview and undergo standard pre-employment checks.

It's OK, when you're with the AA​

Manufacturing & Electronics
Industry
5001-10,000
Employees
1905
Founded Year

Mission & Purpose

Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. ​ We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. ​ Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.​