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Roadside Technician - Green Flag Patrol

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Aviva

3d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
    IT & Cybersecurity
  • Bristol, +1

AI generated summary

  • You need a strong mechanical background, diagnostic skills, a UK driving licence (21+), NVQ Level 2 (or equivalent), safe working knowledge, and a calm, friendly demeanor with customers.
  • You will provide roadside support to drivers, diagnose vehicle faults, perform minor repairs, and offer reassurance while using a fully equipped vehicle to resolve issues efficiently.

Requirements

  • A strong mechanical background with excellent diagnostic and problem-solving skills
  • Full UK Category B driving licence and aged 21+ (for insurance purposes)
  • NVQ Level 2 in light vehicle maintenance (or equivalent) preferred — or relevant hands-on experience/apprenticeship
  • Up-to-date knowledge of repair techniques and a strong commitment to safe working practices
  • Confidence working independently, with a calm, friendly, and empathetic approach to customers

Responsibilities

  • Be the first point of contact for drivers who have broken down, providing expert roadside support
  • Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly
  • Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance
  • Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations
  • Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area

FAQs

What is the base salary for the Roadside Technician - Green Flag Patrol position?

The base salary is £37,740, with the potential to earn up to £44,000 with overtime.

What areas does this role cover?

This role covers the areas of Bristol, Bath, Weston-Super-Mare, Yeovil, Frome, Warminster, Throwbridge, Wincanton, Shepton Mallet, and Glastonbury.

What are the working hours for this position?

You will work 40 hours across four days a week, with shifts between 7am and 8pm, Monday to Sunday.

Is there opportunity for overtime in this role?

Yes, overtime is available but it is completely optional.

What kind of training and skills are required for this position?

A strong mechanical background, excellent diagnostic and problem-solving skills, a full UK Category B driving licence, and preferably NVQ Level 2 in light vehicle maintenance or equivalent experience.

What benefits are offered as part of the employment package?

Benefits include a starting salary of £37,740, a generous pension scheme, 25 days of holiday plus bank holidays, private medical benefits, retailer discounts, free Aviva shares, and supportive policies including parental leave.

Do I need to work nights or weekends?

No, there are no night shifts, but weekend work may be required based on your shift pattern.

What is the company culture like at Green Flag and Aviva?

The company culture is inclusive, supportive, and focused on employee well-being and work-life balance.

Can I apply if I do not meet every qualification listed?

Yes, Aviva encourages applications from all backgrounds and experiences, even if you don't tick every box.

How can I submit my application?

You can submit your application online. If you require an alternative method of applying or have any queries, you can contact Peter at peter.varga@aviva.com.

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Aviva

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers. We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all. It takes you. It takes Aviva.