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Rotisserie Department Manager

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Edmonton

Requirements

  • Exceptional customer service skills
  • The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;
  • Post secondary education in culinary preparation, such as line cooking procedures are a definite asset;
  • Flexibility to work a variety of hours including days, evenings, and weekends;
  • Ability to work in a fast-paced environment, under pressure;
  • Excellent organization, communication and interpersonal skills.

Responsibilities

  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortino’s Health Code;
  • To be responsible for organizing and setting up the department, maintaining proper inventory levels, ensuring proper signage is made up and put up correctly;
  • To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies;
  • To interview and select new hires, and train new employees;
  • To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
  • To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy;
  • To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required.

FAQs

What is the main responsibility of the Rotisserie Department Manager?

The main responsibility is to oversee the production and merchandising of Pane Fresco Rotisserie products, providing customers with the best quality products, ensuring courteous and timely customer service, while achieving maximum sales and profit.

What kind of experience is required for this position?

The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with at least 3 years’ management experience in either a restaurant or fast food operation.

Are there any educational requirements for the Rotisserie Department Manager position?

Yes, post-secondary education in culinary preparation, such as line cooking procedures, is considered a definite asset.

What qualities are essential for a candidate applying for this role?

Exceptional customer service skills, excellent organization, communication and interpersonal skills, as well as the ability to work in a fast-paced environment under pressure are essential qualities for the ideal candidate.

What are the working hours like for this position?

The Rotisserie Department Manager must have the flexibility to work a variety of hours, including days, evenings, and weekends.

How does Fortinos describe its approach to customer service?

Fortinos emphasizes its commitment to delivering exceptional customer service in a courteous manner to maintain a reputation for providing a friendly, effective, and personalized customer experience.

What additional duties may the Rotisserie Department Manager be responsible for?

Additional duties may include responding to customer inquiries, requests, and complaints, as well as any other responsibilities as required by the company.

How does Fortinos view diversity and inclusion in the workplace?

Fortinos is committed to creating a diverse and inclusive workplace and encourages candidates to advise if they require accommodation during the job opportunity or interview process.

What is the importance of maintaining department cleanliness and equipment safety?

Ensuring the maintenance of equipment and the safety and sanitation of the department is crucial as per company policy, which helps maintain product quality and compliance with health regulations.

What should I do if I am interested in applying for the Rotisserie Department Manager role?

If you are interested in the position, you are encouraged to apply and should be open-minded, responsive to change, and ready to face challenges in a fast-paced retail environment.

Fortinos is a Canadian supermarket chain that operates 23 stores across the western Greater Toronto and Hamilton Area.

Retail & Consumer Goods
Industry
501-1000
Employees
1961
Founded Year

Mission & Purpose

Fortinos is a Canadian supermarket chain that offers a wide range of products, including fresh produce, meats, bakery items, and household goods. Their ultimate mission is to provide customers with high-quality products and exceptional service, ensuring a convenient and enjoyable shopping experience. The purpose of Fortinos is to meet the diverse needs of their customers by offering a comprehensive selection of groceries and other essential items, along with personalised services like in-store delis and catering. They aim to support the community by sourcing local products and promoting healthy, sustainable living through their offerings and practices.