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Runner - Dean Street Townhouse, Central London

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Soho House & Co

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You need 2-3 years in high-end dining, excellent food and beverage knowledge, strong teamwork skills, a polished demeanor, great communication, and familiarity with POS and reservation software.
  • You will quickly deliver food and drinks, maintain a clean workspace, build relationships with members, prepare table settings, and attend team meetings for menu updates and tastings.

Requirements

  • 2–3 years in a similar high-end dining environment
  • Excellent food and beverage knowledge, including wine service
  • Strong interpersonal and teamwork skills with a hands-on approach
  • Confident, polished, and professional demeanour
  • Exceptional communication and organisational skills
  • Familiarity with POS systems and reservation software

Responsibilities

  • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
  • Maintain a spotless, pristine work environment
  • Provides service to and is accountable for an assigned section.
  • Develop relationships with members to provide personalized service.
  • Polishing cutlery ensuring they are ready for service.
  • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)
  • Perform opening and closing procedures including but not limited to the set up and break down of stations.
  • Ensure all service equipment is handled carefully and stored correctly.
  • Maintain a spotless and pristine working environment.
  • Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

FAQs

What is the role of a Runner at Dean Street Townhouse?

The Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams, delivering food and beverages promptly and maintaining cleanliness and organisation across service areas.

What are the main responsibilities of a Runner?

Main responsibilities include delivering food and drinks from the kitchen or bar to members' tables, assisting waiting staff, maintaining a pristine work environment, developing relationships with members for personalized service, and performing opening and closing procedures.

What are the benefits of working as a Runner at Soho House?

Benefits include weekly pay, team meals, Soho Friends Membership, 50% discount on food and drink, health cash and dental plans, birthday day off after one year of service, staff discounts on Cowshed & Soho Home, and opportunities for personal and professional development.

What qualifications are needed to apply for the Runner position?

Applicants should have 2-3 years of experience in a similar high-end dining environment, excellent food and beverage knowledge, strong interpersonal and teamwork skills, a confident and professional demeanour, and familiarity with POS systems.

Is prior experience in the hospitality industry required?

Yes, 2-3 years of experience in a similar high-end dining environment is preferred.

What kind of training is provided for new hires?

Continuous training is provided to develop personal and professional skills, including food and drink training through the Cookhouse & House Tonic Programs.

What is the salary range for this position?

The salary for the Runner position is £14.50 GBP per hour.

Are there opportunities for career advancement at Soho House?

Yes, Soho House offers training and development programs to enhance technical and managerial skills, providing opportunities for career growth.

What kind of events does Soho House host for staff?

Soho House hosts team events each month, including fitness sessions, cinema screenings, and art classes, which staff can sign up to attend.

How does the team support charities?

In conjunction with Soho Impact, employees can take 2 days paid a year to support a charity of their choice.

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Soho House & Co

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

Travel & Leisure
Industry
5001-10,000
Employees
1995
Founded Year

Mission & Purpose

Soho House is a company that operates private members' clubs, hotels, and restaurants in various cities around the world. They provide exclusive spaces and services for individuals in creative industries, offering a blend of social, work, and leisure environments. Soho House's ultimate goal is to create inviting and inspiring spaces where like-minded individuals can connect, collaborate, and unwind. Their purpose revolves around fostering a community of creatives, entrepreneurs, and professionals, providing them with a supportive network and a vibrant setting to socialise, work, and relax. Through their distinctive venues and services, Soho House aims to facilitate collaboration, nurture creativity, and enhance the well-being of their members.