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Runner - Soho Farmhouse (Pen Yen)

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Oxford
  • Quick Apply

AI generated summary

  • You need 2-3 years in high-end dining, strong food/wine knowledge, teamwork skills, professionalism, great communication, and familiarity with POS and reservation systems.
  • You will deliver food and drinks, maintain cleanliness, build member relationships, polish cutlery, prepare table settings, perform opening/closing duties, and attend team meetings on menu changes.

Requirements

  • 2–3 years in a similar high-end dining environment
  • Excellent food and beverage knowledge, including wine service
  • Strong interpersonal and teamwork skills with a hands-on approach
  • Confident, polished, and professional demeanour
  • Exceptional communication and organisational skills
  • Familiarity with POS systems and reservation software

Responsibilities

  • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
  • Maintain a spotless, pristine work environment
  • Provides service to and is accountable for an assigned section.
  • Develop relationships with members to provide personalized service.
  • Polishing cutlery ensuring they are ready for service.
  • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)
  • Perform opening and closing procedures including but not limited to the set up and break down of stations.
  • Ensure all service equipment is handled carefully and stored correctly.
  • Maintain a spotless and pristine working environment.
  • Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

FAQs

What does the role of a Runner at Soho Farmhouse involve?

The Runner plays a vital role in ensuring the smooth flow of service between the kitchen and front-of-house teams, delivering food and beverages, and maintaining cleanliness across service areas.

What benefits are offered to employees at Soho Farmhouse?

Employees receive weekly pay, team meals, a Soho Friends Membership, discounts on food and drink, health and dental plans, birthday day off after a year of service, paid time off for charity work, free counseling sessions, training opportunities, and access to team events.

Is prior experience required for the Runner position?

Yes, the role requires 2–3 years of experience in a similar high-end dining environment.

What are the key responsibilities of a Runner at Pen Yen?

Key responsibilities include delivering food and drink orders promptly, maintaining a clean work environment, providing personalized service to members, preparing tables in advance, and attending regular meetings to learn about menu changes.

What skills are important for the Runner position?

Important skills include excellent food and beverage knowledge, strong interpersonal and teamwork skills, a confident and professional demeanor, exceptional communication and organizational skills, and familiarity with POS systems.

How is the salary structured for the Runner position?

The salary range for the Runner position is £14.50 GBP per hour.

Are there opportunities for professional development for Runners?

Yes, employees benefit from continuous training and unique food and drink training events to enhance their personal and professional development.

Do Runners need to handle money or payments?

While the primary role of the Runner focuses on service, familiarity with POS systems suggests that some handling of transactions may be required.

What type of environment will I be working in?

You will be working in a high-end dining environment that emphasizes cleanliness, organization, and personalized service for members.

Will I get a chance to learn about menu items?

Yes, Runners attend regular meetings with both front and back-of-house teams to learn about menu changes and participate in daily tastings.

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

Travel & Leisure
Industry
5001-10,000
Employees
1995
Founded Year

Mission & Purpose

Soho House is a company that operates private members' clubs, hotels, and restaurants in various cities around the world. They provide exclusive spaces and services for individuals in creative industries, offering a blend of social, work, and leisure environments. Soho House's ultimate goal is to create inviting and inspiring spaces where like-minded individuals can connect, collaborate, and unwind. Their purpose revolves around fostering a community of creatives, entrepreneurs, and professionals, providing them with a supportive network and a vibrant setting to socialise, work, and relax. Through their distinctive venues and services, Soho House aims to facilitate collaboration, nurture creativity, and enhance the well-being of their members.