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SAINT LAURENT Client Advisor - Bond Street

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Saint Laurent

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have experience in high-quality client service, a passion for fashion, a business mindset, strong teamwork skills, tech-savviness, multitasking ability, and excellent communication skills.
  • You will provide exceptional client service, build relationships, exceed sales goals, create personalized fashion experiences, and collaborate with team members while following company policies.

Requirements

  • A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have personal taste and passion for the fashion culture, like to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • Provide an outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and authentic way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Adhere to all company policies and operational procedures and follow them

FAQs

What is the primary purpose of the Client Advisor position at SAINT LAURENT?

The primary purpose of the Client Advisor position is to actively contribute to store sales and key performance indicators while providing a unique, memorable, and sophisticated experience to all clients.

What responsibilities does a Client Advisor have?

Client Advisors are responsible for providing outstanding client and after-sale service, cultivating a robust client portfolio, driving performance to exceed sales goals, creating personalized looks, and supporting team spirit among colleagues.

What qualifications are preferred for this position?

Preferred qualifications include professional experience in high-quality client service, a passion for fashion culture, a natural business mindset, strong team spirit, and excellent communication skills in English and the local language.

What kind of work environment does the role operate in?

The Client Advisor role operates in a fast-paced retail environment that requires the ability to multitask and prioritize effectively.

What attributes are encouraged in potential candidates?

Candidates are encouraged to be proactive, enthusiastic, have a problem-solving attitude, embrace change, and possess a motivation to grow and develop within the company.

Is diversity a consideration in the hiring process at SAINT LAURENT?

Yes, SAINT LAURENT is committed to building a diverse workforce and welcomes applications from all qualified candidates regardless of their background.

What type of contract does this role offer?

The position is a regular full-time role.

When is the expected start date for this position?

The expected start date for this position is August 31, 2026.

Does SAINT LAURENT value teamwork among its employees?

Yes, strong team spirit is valued at SAINT LAURENT, and the ability to work together towards common goals is an important aspect of the Client Advisor role.

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Saint Laurent

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Yves Saint Laurent (YSL) is a renowned luxury fashion brand known for its sophisticated and innovative designs in clothing, accessories, fragrance, and beauty products. Founded by French fashion designer Yves Saint Laurent in 1961, the brand has become synonymous with elegance, style, and modernity. With a rich heritage and a commitment to creativity and craftsmanship, Yves Saint Laurent continues to be a leading force in the global fashion industry.