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Sales Administrator

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BMW Group

Nov 7, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration

Requirements

  • Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.
  • We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.
  • Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile.
  • The passion to prioritise customer satisfaction at all times is crucial in this role.

Responsibilities

  • As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties.
  • In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team.
  • You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.
  • Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

FAQs

What is the main responsibility of a Sales Administrator at Sytner Chigwell?

The main responsibility of a Sales Administrator at Sytner Chigwell is to provide exceptional administrative support to the sales team, including tasks such as file auditing, trade transfers, and managing customer enquiries promptly.

Is previous experience in the automotive industry required for this role?

No, previous experience in the automotive industry is not required; however, previous experience in an administrative role is advantageous.

What kind of work schedule can a Sales Administrator expect?

Sales Administrators work a variety of flexible patterns, which can typically include weekends to ensure high levels of customer service.

What skills are essential for a Sales Administrator at Sytner Chigwell?

Essential skills include being extremely organised, confident, having great attention to detail, proficient IT skills, and a commitment to providing excellent customer service.

What benefits does Sytner Chigwell offer its Sales Administrators?

Benefits include enhanced holiday entitlement (33 days including bank holidays), industry-leading maternity, paternity and adoption pay, career development opportunities, recognition of long service every 5 years, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one day a year for paid voluntary/community work.

Is customer service a priority in this role?

Yes, prioritizing customer satisfaction at all times is crucial in this role.

Will I receive training as a Sales Administrator?

While specific training details are not mentioned, Sytner Chigwell is committed to continuous improvement and building an environment where everyone can reach their full potential, which likely includes training and development opportunities.

How does Sytner Chigwell support work-life balance?

Work-life balance is supported through flexible working patterns, including opportunities for part-time work and consideration of personal commitments.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.